Experience Owner II

4 weeks ago

Johnston, United States Saxon Global Full time

Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

Apex has an opportunity for a Product Owner role. This is a 6+ months position and the pay rate is flexible depending on experience. Here are the details:

Location: Hybrid Onsite (Johnston, RI - 5 days/month)
Rate: Negotiable based on experience
Duration: 6+ months

Position Overview:

This role will collaborate with business, technology, and analytics partners to prioritize and deliver on the strategic vision of new products and services as an Experience Owner for End user Computing. You'll help implement product roadmaps and capabilities that support our business and customers' needs. This is an opportunity to use agile methodologies to drive our transformation from a project-based to a product-based organization focused on maximizing the value of the customer experience.

Responsibilities:

  • Develop a product roadmap focused on delivering outstanding customer experience. Transform the high-level vision into detailed requirements and acceptance criteria. Ensure the agile team delivers agreed upon standards for quality and scope.
  • Work closely with delivery teams to make sure they build the right functionality in a timely manner.
  • Facilitate team continuous discussion of innovative ways to improve products and services.
  • Understand, read and analyze team results and agile metrics so to communicate progress on product roadmap against the mission and critical metrics; update decision-makers on progress against the product roadmap.
  • Use market and industry knowledge to generate criteria to inform end-user needs. Integrate product research and requirements to improve user satisfaction and ensure customer driven design.
  • Translate strategy into measurable tasks; partner cross-functionally to ensure execution on those requirements. Create, prioritize and refine backlog to deliver the most valuable work first, while ensuring technical integrity of all features or components.
  • Serve as key leader on agile team(s) to:
    • Empower pod members to continuously learn and a grow.
    • Prioritize work against clearly defined goals and metrics.
    • Support an agile mentality across internal teams to drive the transition to a customer-centric organization.
    • Provide oversight to ensure alignment with agile/scrum practices.
    • Participate in scrum of scrums ceremony aiding in impediment removal and owning applicable tasks.
    • Provide feedback to pod members on performance, and work with the Agile Coach and Scrum Master to evaluate the performance of the Pod and its members.
  • Lead large scale product demo or reviews. Develop UI prototypes, assist with data provisioning, and perform analytics around usage, behavioral/transactional and technical data.
Education and Experience:
  • 2 + years of experience in product development, strategy and Desktop technologies
  • 4 + years of experience in an IT role managing and or supporting end user compute and engineering technologies such as Intune, SCCM and other desktop management tools.
  • Knowledge of agile approaches (e.g., XP, Kanban, scrum, Scurnbaum) as well as design thinking and front -to-back process reengineering and automation.
  • Experience providing technical solutions to functional challenges.
  • Consistently applies current procedures and technologies to resolve business issues.
  • Knowledge of relevant products/services which is broad, current and technology focused.
  • Producing detailed functional and information requirements models and documentation, including story telling expertise to ensure impact and consensus.
  • Conducting training teams' requirements analyses and quality reviews.
Required Skills : Jira
Basic Qualification : Experience developing product roadmaps related to the customer experience 2 + years of experience in product development, strategy and Desktop technologies 4 + years of experience in an IT role managing and or supp
Additional Skills : Experience developing product roadmaps related to the customer experience 2 + years of experience in product development, strategy and Desktop technologies 4 + years of experience in an IT role managing and or supp
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Project Management Office
Master Job Title :Product Manager
Branch Code :Providence

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