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Guest Service Supervisor

3 months ago

Lake George, New York, United States Global Partners Full time

Job Description:
About Global Partners LP

With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores.


Our convenient stores are comprised of:
Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's.

Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast.

Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York.

We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team Apply Now

Essential Job Function:


Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager.

The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance.


Duties and Responsibilities:

Responsibilities include but are not limited to:
Ensure a quality buying experience for all customers
Make daily bank deposits by noon
Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager
Coach and direct employees to provide excellent customer service
Maintain an awareness of cleanliness both inside and outside of the store
Light equipment and yard maintenance
Order and receive merchandise utilizing inventory ordering guidelines
Implement all Company promotional initiatives
Maintaining cash and inventory control during all supervised shifts
Pricebook maintenance
Ordering merchandise
Audit cashier paperwork for accuracy
Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel
Ability to communicate with associates and guests
Ability to count, read and write accurately to complete required

Knowledge, Skills, and Abilities:
High School Diploma or equivalent
Ability to work unsupervised
Flexibility to work weekend, holiday and/or evening shifts
Must have reliable transportation and valid driver's license
Ability to communicate with associates and guests
Must attend mandatory meetings (i.e. T.A.M., sexual harassment)

Physical Requirements:
Frequent bending, reaching, lifting of 1 to 15 lbs
Be able to lift up to 50 lbs on occasion
Reaching above shoulder height and bending below waist
Be able to freely access all areas of the store
Move quickly around store

Starting Hourly Rate:
$15.20


Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box.

If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description.

We'd love to hear from you.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive.

We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.

If you have a disability and need an accommodation to apply, please contact our recruiting department at