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Credentialed Trainer Ii-Converge Clinical Informatics-FullTime
3 months ago
Job Title: Credentialed Trainer II
Company: Join our team to make a difference in healthcare
Summary:
The Credentialed Trainer II (CT) is responsible for training delivery, support, and associated tasks for their assigned application(s). The role involves collaborating with various stakeholders to ensure end users can effectively utilize the system, identifying those needing extra assistance, and maintaining proficiency.
Responsibilities:
- Plan, organize, and teach classes for successful adoption of the electronic health record.
- Collaborate with end users and Principal Trainers to align training with workflows.
- Ensure classroom readiness and provide support materials.
- Assist in maintaining classroom information and online learning modules.
- Provide on-site support, proactively address user needs, and suggest improvements.
- Work with the provisioning team to ensure proper training completion.
- Review workflows and create job aides.
- Attend meetings, deliver on time, and escalate issues when needed.
- Shadow jobs, deliver training, and advocate for end users.
- Test and troubleshoot the training environment.
- Deliver various training materials and require minimal supervision.
- Mentor team members and collaborate on teaching techniques.
- Have strong organizational and communication skills.
- Perform other assigned duties.
Requirements:
- High School diploma required; Associate degree preferred.
- Experience with adult learners and training preferred.
- Two+ years of experience in education, EPIC end user, or related field.
- Experience as a Credentialed Trainer or similar role for Epic applications is desirable.
- Knowledge of instructional design and Epic system use.
- Experience in full-cycle implementations and post-live support.
- Proficiency in Microsoft Office suite and willingness to learn new tools.
- Experience with Learning Management Systems is a plus.
- Proven track record of project delivery on time and within budget.
- Attain Epic Credentialed status within 6 months of hire.
- Cross-training in multiple Epic applications within one year of hire.
Work Schedule: To Be Discussed
Work Type: Full Time
