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Epic Credentialed Trainer

2 months ago

Corpus Christi, Texas, United States Christus Health Full time
Job Summary

The Credentialed Trainer is a key member of our training team, responsible for delivering high-quality training and support to end users. This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record
  • Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows
  • Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness
  • Work with the provisioning team to assure associates have completed the appropriate training before access is granted
  • Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides
  • Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately
  • Complete job shadows, deliver training, support, and build confidence for end users
  • Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers
Requirements

High School diploma required; Associate degree preferred

Preferred experience with adult learners, in-person, and virtual training

Two + years of experience with education, EPIC end user, or related field required

Healthcare industry education preferred

Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred