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Sr. Manager, Analytics Delivery

3 months ago


Orlando Florida, United States EBG Full time
Job Description


This role reports to the SVP, CRM & Analytics and is responsible for supporting effective delivery of services from the Analytics team to various stakeholders across the EBG organization.

The Sr.

Manager Analytics Delivery, represents the capabilities and activities of the Analytics team to internal clients and communicates the team's requirements to EBG technology groups to drive enablement of additional capabilities.

The right candidate will exhibit three key skill sets


Understands the fundamentals and best practices of website data collection, database architecture, statistical analysis and effective reporting and can articulate them to audiences with varying related experience.


Is a master "translator" who excels at transforming business requirements into functional or technical analytics specs and translating technical (analytics) requirements into functional specifications.

Thrives on project organization and attention to detail, is a go-to resource for project timelines, status and QA

Responsibilities:
Submit development / implementation requirements on behalf of the Analytics team to various EBG technology departments to enable new data collection, reporting or analysis and address breakages; and conduct UAT on deliverables

Triage Analytics team Jira ticket queue - review requirements for completeness and feasibility, work with requestors to refine requirements, assign tickets, monitor progress, update prioritization based on business / stakeholder feedback, assist with QC/UAT

Maintain testing / optimization roadmap and calendar – prioritize requests, recommend and initiate testing, track progress and results

Work closely with the Product and Project Management teams to understand business and technical context for Analytics projects, anticipate upcoming needs and challenges, share analytics best practices and aid in expediting analytics implementation