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Technical Application Specialist, Clinical
4 months ago
And with over $1 billion invested annually in R&D, we empower our teams to put science into meaningful action and give our R&D colleagues the autonomy, resources and tools they need to take science a step beyond.
The Technical Application Scientist - Clinical Sequencing is part of the Life Sciences Solutions Group (LSG) which is one of six groups within Thermo Fisher Scientific and is an important contributor to the company's total value proposition.
With an innovative and broad life sciences portfolio, a strong presence at bench, outstanding web and e-commerce channels, industry-leading on-site supply center coverage and one of the most technically experienced sales and support teams, LSG brings incredible core strength to the broader company.
How will you make an impact?
The Technical Applications Scientist II will take ownership for providing pre
Location:
This is a hybrid position requiring 2 days onsite in one of the locations listed ie. Grand Island, NY, Carlsbad, CA, Eugene, OR, Santa Clara, CA or South San Francisco, CA. No relocation assistance will be provided.
What will you do?
- Provide support on technical issues by using all available resources and collaborate with various experts within our organization to address issues or problems when warranted.
- Work with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays. Collaborate on customer projects, providing technical expertise and clinical insights to enhance the implementation and utilization of our NGS platforms.
- Accurately record pertinent information from customer contacts in our Customer Relationship Management system and assist in the development of continuous improvement.
- Gather commercial and technological trends and convert them into technical tips, create FAQ's and work on troubleshooting guides.
- Recommend changes to our knowledge databases, websites, and other companymanaged resources of technical information.
- Perform other related tasks as opportunities arise.
- A minimum of travel may be required for the position.
How will you get here?
Education Minimum Qualifications:
Bachelor's degree in a relevant scientific field (e.g., Molecular Biology, Genetics, Bioinformatics) is required.; a Master's degree or PhD/post-doctoral experience in a relevant field is preferred.
Experience
- 2+ years laboratory experience.
- Strong "Hands on" experience with Sequencing techniques, ideally with Oncology sequencing experience.
- Previous experience working in a clinical laboratory or clinical research environment, with exposure to NGS technologies and interpretation of genomic data, is highly desirable.
- Prior experience in customer service or a customer facing role is a strong plus.
- Fluent English. Additional European languages are an asset.
Knowledge, Skills, Abilities
- Requires in depth knowledge of NGS instruments, software, kits, and services and proficiency in working with NGS products, particularly Ion Torrent and Oncomine Assays, is critical.
- Solid understanding of clinical oncology principles, practices, and terminology.
- Familiarity with bioinformatics tools and data analysis pipelines commonly employed in NGS workflows is preferred.
- Willingness to adapt to evolving technologies and stay uptodate with the latest advancements in NGS and clinical oncology. Demonstrated commitment to continuous learning and professional development.
- Regulatory knowledge: A firm understanding of the laws, regulations and guidelines that govern the clinical diagnostic sector, with a willingness to stay up to date with the everevolving regulatory landscape, ensuring awareness of the legal obligations and requirements which businesses must adhere to.
- Proven ability to quickly learn large amounts of new, complex technical information.
- Demonstrated ability to effectively communicate, both orally and in writing, to customers and colleagues.
- Ability to balance multiple tasks while ensuring timely and accurate completion.
- Problemsolving abilities and a natural curiosity.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
