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Product Support Engineer
2 weeks ago
Title:
Product Support Engineer - Electronics and Sound Equipment
Location:
Secaucus, NJ
Are you passionate about leveraging your extensive knowledge of electronics and sound equipment to provide top-tier support? Join our team as a Product Support Engineer based in Secaucus, NJ.
Key Responsibilities:
Demonstrate in-depth product knowledge in electronics and sound equipment to effectively address customer inquiries and issues.
Provide expertise in designing loudspeaker layouts tailored to commercial and performance systems, ensuring optimal sound performance.
Offer support for a diverse range of products including Voice Evacuation Systems, announcement broadcast systems, microphones for conferences, and audio equipment for sports facilities and halls.
Expand support to video/security equipment, including security cameras and image sensing systems.Collaborate with cross-functional teams to deliver solutions that meet customer needs, emphasizing reassurance, reliability, and emotional engagement through audio, video, and networking technologies.
Qualifications:
Strong understanding of electronics and sound equipment with hands-on experience preferred.
Excellent communication and problem-solving skills.
Ability to thrive in a fast-paced environment and prioritize tasks effectively.
Commitment to delivering exceptional customer service and fostering positive relationships.
Join us in making a meaningful impact by empowering customers to deliver the value they desire through cutting-edge audio, video, and networking technologies.
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