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Production Support Engineer

3 months ago

Tampa, Florida, United States Axelon Full time

At our well-established Global Financial Firm in TAMPA, FL, we are currently seeking a skilled Production Support Engineer for a contract opportunity. This role offers a Hybrid Schedule, where you will require reliable internet access and a computer with either an Android or iPhone for remote work. Additionally, there will be a weekly in-office presence for 3 days as per team requirements. Prior to any offers, interviews (both virtual and face-to-face) will be conducted. As a Production Support Engineer, your main responsibility will involve providing advanced technical support and troubleshooting for critical production applications. **Skills Required:**• 8+ years of experience in production support. • Proficient in Incident Management, job monitoring, Root Cause Analysis, etc. • Familiarity with Ab Initio or similar ETL tools. • Knowledge of Unix systems. • Strong proficiency in SQL and PL/SQL for data analysis and troubleshooting. • Exposure to IT Service Management tools like ServiceNow or Jira. • 5+ years of experience in Oracle Financials cloud focusing on General Ledger or Accounting Hub Cloud Services. • Familiarity with Oracle reporting tools including Oracle Financial Reporting and Oracle Transactional Business Intelligence (OTBI). • Excellent collaboration skills working with various stakeholders and teams.