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Customer Service Rep

4 months ago


Aiken, South Carolina, United States Columbia Vehicle Group Inc. Full time

Client Care Associate Responsibilities include:

  • Answering calls from a multi-line system
  • Greeting customers and directing them to the appropriate department
  • Handling email correspondence
  • Taking inbound calls from Dealers and Customers
  • Processing orders for parts and units
  • Initiating outbound calls to maintain communication with customers
  • Checking voicemails, returning calls, and following up with clients
  • Collecting and processing payments while ensuring data protection
  • Updating and maintaining Dealer and customer data systems
  • Communicating effectively with customers, colleagues, and managers
  • Using office equipment to perform tasks
  • Organizing paperwork

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities