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Technical Program Manager
3 months ago
Overall Responsibilities:
Technical/Program Management Operational support for basic compute and storage allocation and automation during the transition of new responsibilities to Research PARM in H2-24.
This temp role will be to stabilize this transition and help streamline the operational support process such that existing HC/support rotation can take ownership after the contract.
We are seeking a strong candidate who can help our team implement resource fulfillment, track progress, and facilitate the delivery process to end services.
Top 3 Daily Responsibilities:
Allocate machine resources to fund launches and reclaim unused machine resources using command line, web based tools, or automated provisioning tools.
Provide individualized support to teams as they determine how to request machine resources for new launches, coordinating effectively with Engineers, Program Managers, and other Resource Planners.
Mandatory Skills/Qualifications:
(All skills, both technical and soft, required to be successful in the role)
Bachelor's Degree with 3-5 years equivalent work experience; candidates with Program/Project Coordinating, Accounting, and/or Data experience are encouraged to apply Program Coordination skills are needed to prioritize requests and work with teams to identify alternatives when requests cannot be fulfilled.
Detail oriented; there are many things to keep track of in this space and the job requires excellent organizational skills A strong focus on user satisfaction Strong written and verbal communication skills.
Non-Essential Skills/Qualifications:
(Skills that would be nice to have but are not essential in the role)
Experience planning compute machine capacity for teams Experience with cloud computing technologies Basic knowledge of SQL and experience creating dashboards, scripting, or coding to automate tasks Financial/Accounting Analysis - Ability to find trends, maintain budgets, and plan capacity for numerous teams.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
