Deployment Order Management Manager

1 week ago

Cleveland, Ohio, United States Sherwin-Williams Full time

The Global Transformation Lead is responsible for the deployment of digital solutions across the Sherwin-Williams enterprise with a focus on his/her specific process/function domain. A critical part of the role will involve engaging directly with global and regional process leadership to raise the awareness and acceptance of the digital solutions. This role will be required to speak to and demonstrate the global digital solution. This role is highly collaborative and will involve constant cooperation and coordination with our global business units, digital technology teams, the enterprise data organization, as well as change management, to ensure a smooth solution confirmation, implementation, and adoption. The functional must support concurrent deployments as well as continuous improvements and advancements to the Sherwin-Williams digital tool set. This position will report directly to the respective track lead.


Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

CORE RESPONSIBILITIES AND TASKS

  1. Lead the process/function domain through all phases of an implementation lifecycle (design, build, test, cutover, and production support)
  2. Serve a single point of contact throughout the implementation lifecycle for the process/function domain.
  3. Organize and deliver services (e.g., solution confirmation, design workshops, user story/acceptance criteria documentation, test scenario definitions, test cycle execution, cutover planning and execution etc.) through all phases of an implementation lifecycle.
  4. Lead and effectively manage a team of business analysts & provide guidance as needed
  5. Display both breadth and depth of knowledge across functional and technical domains
  6. Consult with Organization's Global Process Owners to maintain overall process and digital solution integrity.
  7. Promote adoption of piloted digital solutions with internal businesses across geographies
  8. Monitor delivery progress and effectively communicate progress & RAID (risks, issues, action items, decisions) to the Program Management Office. Develop strategies to mitigate identified risks. Proactively assess key risk areas at each point in the implementation and adoption, make recommendations as needed to overcome them for the process/function domain.
  9. Provide counselling/coaching, leadership, and support for team members.
  10. Actively participate in staff recruitment and retention activities providing input and guidance into the staffing process

POSITION REQUIREMENTS

  1. FORMAL EDUCATION:
  2. Required:
  • Bachelor's Degree (or foreign equivalent) or in lieu of a degree, at least 5 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business)
  • Oracle Cloud ERP certifications related to Order Management functionality.
  1. Preferred:
  2. KNOWLEDGE & EXPERIENCE:
  3. Required:
  • 5+ years of experience in deploying and supporting Oracle Cloud ERP or other application platforms with a focus on Order Management solution.
  • 5+ years of product management or equivalent project management experience
  • 5+ years leading delivery of technology solutions including business-specific and enterprise applications in alignment with business objectives
  • 1+ years of managing projects
  • In-depth knowledge of Order Management business solution and well versed with industry leading practices.
  • Experience with multiple large-scale programs and projects, leading process optimization efforts and driving standardization is desired.
  • Ability to lead a diverse team of business, technology, and consulting resources across multiple work-streams.
  • Proven ability to gain credibility at all levels quickly, excellence relationship management skills.
  • Demonstrate ability to influence change, supporting implementation of new concepts, tools and transforming culture.
  • Stay abreast of platform updates and new features to propose continuous improvements.
  • Investigate and resolve issues related to Order Management solution.
  • Provide support to business users and address system-related concerns.
  • Supervisory experience or team responsibility
  • Excellent oral and written communication skills with the ability to address issues with tact and diplomacy in order to reach consensus across wide range of diverse business teams.
  • Knowledge of ERP operating systems tools and databases
  • Prior product management experience and leading teams effectively
  1. Preferred:
  • Experience 1 or more end to end implementation lifecycle across multiple geographies while leading a process/function domain.
  • Ability to lead the initiatives as well as partner at a strategic level with the senior stakeholders.
  • Prior knowledge of key process and technical products within Order Management functionality.
  • 1+ delivering product-based or Agile-based solutions
  • 1+ years of experience implementing and utilizing agile methodologies for development in a technology organization
  1. TECHNICAL/SKILL REQUIREMENTS:
    1. Required:
  • Holds an in-depth knowledge of Order Management business solution and has ability to work with diverse functions.
  • Owns alignment with regional teams and Global teams on the prioritization and timing of detail features & capabilities to meet current and future state customer needs.
  • Deep experience in Order Management process/function domain with at least some exposure to Order Management solution enabling technology (e.g., Oracle ERP Cloud etc.)
  • Well versed with FBDI approach and lead the conversion activities in Order Management related attribution.
  • Work closely with technical teams for extensions, integrations, and reporting.
  • Prior experience building, implementing, and tracking plans for large and complex programs that span multi-year, multiple geographies and have multiple delivery and support partners.
  • Ability to lead the technology teams as well as partner at a strategic level with the senior stakeholders.
  • Ability to think strategically and anticipate future consequences and trends and incorporate them into the organizational plans.
  • Ability to analyze trends, data, and reports to come up with compelling solutions to complex problems.
  1. Preferred:
  • Experience working in a team-oriented, collaborative environment.
  1. TRAVEL REQUIREMENTS:

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