Software Quality Assurance Manager

1 week ago

Cleveland, Ohio, United States Sherwin-Williams Full time


Job DescriptionThe Software Quality Assurance (QA) Manager will lead a team responsible for all the Automation testing efforts across multiple divisions at Sherwin-Williams.

This position requires an individual who is passionate and determined to deliver the best leadership, communication, and solutions by aligning all the assets within the program to deliver maximum business value.

The incumbent must possess the ability to make complex decisions, has an entrepreneurial spirit, and has the strong desire for excellence will do well in this role.

This role will apply proven analytical and problem-solving skills to help validate IT processes through careful testing to maximize the benefit of business investments in IT initiatives.

The Software Quality Assurance (QA) Manager will have a broad range of technical knowledge, will manage a team that supports multiple initiatives, and will provide consultative technical leadership across the organization; from strategic decision making, to project planning, to governance and oversight.

This position will work closely with others to share knowledge of the testing process & standards via collaborative meetings, documentation, and formal presentations.

The QA Manager will work closely with Project Managers, Developers, QA Testers, Auditors, Help Desk Coordinators, 2nd Level support, end-users, and other stakeholders to ensure that software is delivered on time and meets specification.

ResponsibilitiesStrategy & Planning Participate in E-Commerce software release planning sessions Make recommendations for enhancements of Automation approach and Strategy Point out areas of concern Document and maintain test plans and test cases for manual and automated testing Establish, document and promote team standards with regards to automated testing Establish an efficient feedback loop between the QA team and development teams to ensure our QA staff is effectively utilized and continuously implementing process improvement Mentor and train Developers, QA Associates and other team members on best practices and industry standards.

Work with and support the Software Quality Engineers to implement and maintain an automated test framework.

Plan software deployment schedule Acquisition & Deployment Technical bundling of software releases Conduct quality control tests to ensure integrity, reliability and validity Full regression testing Build a consolidated set of Automated regression tests to ensure that new functionality works as expected and does not disrupt/alter current functionality Monitor the progression of the software deployment Work with the Help Desk Coordinators to review problem reports related to the software release Work with the 2nd level support team to resolve problems Recommend software fixes Escalate the release of software patches where required Manage the list of fixes that are not critical and should be held until next software release Communicate software distribution status Ensure that all back-end system applications are in sync Track statistics on release success User feedback Business partner satisfaction Operational Management Lead and guide the QA effort for E-Commerce application projects and maintenance items, i.e., defining test scope, creating test plans and timelines, assigning QA resources, attending/coordinating project meetings and effectively reporting test results.

Support the projects, maintenance, and production of E-Commerce application activities as it relates to QA, which includes, but is not limited to, coordinating support activities with the business and technical leads, creating test plans, writing both manual and automated test scenarios, performing functional, usability, and regression testing, performance testing, bug tracking and reporting.

Manage incoming requests for quality assurance services and as appropriate, delegate work to QA junior analysts. Manage multiple testing projects and scheduling of testing efforts. Create and maintain development plans for each team member, including training, skills assessment.

Set employee objectives, monitor and evaluate performance and provide feedback and mentoring Prepare and conduct employee performance reviews for assigned QA junior analysts Incidental Functions Provide QA support for centralized systems and applications that provide support to the in-store system.

Prepare and lead presentations as requested.

Research or prototype new tools and/or technologies that can be used to strengthen our technology platform and QA practices Provide training and documentation for supported applications.

Provide software expertise as a project resource. Assist with other projects as may be required to contribute to efficiency and effectiveness of the work. Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy. Minimal global travel is required.

Work outside the standard office 7.5-hour workday may be requiredQualificationsFormal Education & Certification Bachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.

Knowledge & Experience 8+ years of IT experience. 8+ years of experience in Automation Tools & Technologies. Supervisory experience or team responsibility preferred. Experience in manual test execution and automated test creation and execution. Experience working with test management tools.

Experience applying testing skills:
Test plan and test case formulation, report creation, defect tracking, business requirement/system specification analysis. Demonstrated knowledge and experience using various testing methodologies. Experience with Jenkins, continuous Integration and data driven framework. Exposure to SQL preferred. Exposure to version control or continuous integration systems preferred.
Preferred Knowledge & Experience Supervisory experience and/or proven ability to lead teams. Experience with the Automation frameworks & Tools. Experience with testing API's. Experience in Adobe experience Manager or content Management tools. Experience with CI/CD, automation in building, testing and deployment of applications, integration with QA automation. Experience automating processes to ensure secure, scalable, and repeatable work across software testing. Experience with providing guidance on QA standards to improve consistency. Experience in project management and/or substantial exposure to project-based work structures.
Personal Attributes Strong written and oral communications skills. Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly. Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills. Ability to work in a team-oriented, collaborative environment. Ability to quickly pick up new tools and technologies. Willingness and ability to train and teach others. Ability to facilitate meetings and follow up with resulting action items. Ability to prioritize and execute tasks in a high-pressure environment. Strong presentation and interpersonal skills. Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority. Ability to effectively move forward on tasks even with ambiguous or changing requirements. Commitment to fostering a culture of inclusion and diversity.
About UsHere, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do.

You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.

This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us.

A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.

All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

  • Software Quality Assurance Manager

    1 week ago

    Cleveland, Ohio, United States Sherwin-Williams Full time

    Job Description The Software Quality Assurance (QA) Manager will lead a team responsible for all the Automation testing efforts across multiple divisions at Sherwin-Williams. This position requires an individual who is passionate and determined to deliver the best leadership, communication, and solutions by aligning all the assets within the program to...

  • Sr. Software Quality Assurance Analyst

    1 week ago

    Cleveland, Ohio, United States ACL Digital Full time

    Hybrid Role Software testing that validates the system against functional requirements/specifications Job Description Sr. Software Quality Assurance Analyst The IT Sr. Quality Assurance Analyst, in conjunction with team members, will develop and implement quality assurance standards and measures within the organization. This role is responsible for writing...

  • Software Quality Assurance Engineer

    1 week ago

    Cleveland, Ohio, United States System One Full time

    Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly. *** Contract position for 12-24 month; contract can be extended; C2H is possible. *** The job is...

  • Lead Quality Assurance Engineer

    1 week ago

    Cleveland, Ohio, United States The Sherwin-Williams Company Full time

    The Lead Quality Assurance Engineer plays a key role in establishing and maintaining quality standards for products at the firm. This position entails leading the development and execution of software test plans, automated scripts, and programs. It requires strong analytical and problem-solving skills. Working with cross-functional teams, the incumbent...

  • Senior Quality Assurance Engineer

    1 week ago

    Cleveland, Ohio, United States The Sherwin-Williams Company Full time

    The Senior Quality Assurance Engineer is a key position within the Paint Stores Group focused on driving software quality and testing practices across programs.Responsibilities include:Implementing innovative ideas, processes, and technologies to enhance team productivity and deliver business value.Developing and managing code-based automation test...

  • Quality Assurance Technician

    2 days ago

    Cleveland, Ohio, United States Lincoln Electric Full time

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding ExpertTM for its leading materials science,...

  • External Quality Assurance Engineering Manual Tester

    1 week ago

    Cleveland, Ohio, United States Peraton Full time

    Peraton is seeking a Software Quality Assurance Manual Tester. Candidate shall be part of a team responsible for the technical support and administration of the Defense Departmentmental Reporting System (DDRS). DDRS provides standard reports required Quality Assurance Engineer, Software, Quality Assurance, Tester, Assurance, Technical Support, Technology

  • Quality Assurance Intern

    1 week ago

    Cleveland, Ohio, United States Horizons Inc Full time

    Job DetailsJob Location Horizons Inc - Cleveland - Cleveland, OH Position Type Internship Description The Quality Assurance Internship will primarily focus on document control, upkeep, and maintenance of ongoing records and logs within our quality management system. As a Quality Assurance Intern, you will play a crucial role in ensuring that our organization...

  • Quality Assurance Coordinator

    1 week ago

    Cleveland, Ohio, United States UniTek USA LLC Full time

    Job DescriptionCI Services, LLC is rapidly growing as we expand our field operations and support teams to keep up with market demand. We would love for you to join our team We offer our employees Medical benefits, a 401k plan with a company match, paid time off including 6 company holidays, and much more. Use the latest in vehicles, machinery, and tools as...

  • Sr Quality Assurance Analyst

    1 month ago

    Cleveland, Ohio, United States Randstad USA Full time

    job summary: Required skills: - SQL Query knowledge - Proof of Data Quality experience - Snowflake & SnowSQL experience - Data quality compare/analysis using tools like Alteryx & SnowSQL for balancing amounts/values - Excel compares on large data sets EDUCATION AND/OR EXPERIENCE REQUIRED: - Bachelor's Degree or higher in an Information Technology discipline...

  • Sr Quality Assurance Analyst

    4 weeks ago

    Cleveland, Ohio, United States Randstad USA Full time

    job summary: Required skills: - SQL Query knowledge - Proof of Data Quality experience - Snowflake & SnowSQL experience - Data quality compare/analysis using tools like Alteryx & SnowSQL for balancing amounts/values - Excel compares on large data sets EDUCATION AND/OR EXPERIENCE REQUIRED: - Bachelor's Degree or higher in an Information Technology discipline...

  • Assurance Services Manager

    2 days ago

    Cleveland, Ohio, United States Surf Search Full time

    Job Description:As an Assurance Services Manager, you will manage the fieldwork of the assurance services staff and lead management and supervisory roles in various assurance and audit-related client engagements and projects in multiple sizes and scopes.The assurance services offered focus exclusively on serving privately held, entrepreneurial businesses and...

  • Quality Assurance Technician III or IV

    1 week ago

    Cleveland, Ohio, United States Lincoln Electric Holdings Inc. Full time

    Lincoln Electric is the world leader in the design, development and manufacture of the highest quality arc welding products, automated joining assembly and cutting systems, and has a global leading position in brazing and soldering alloys. With over 125 years of innovation and service excellence, we are committed to employing talent that will support our...

  • Account Manager

    1 week ago

    Cleveland, Ohio, United States MRI Software Full time

    MRI Software offers enterprise software applications and hosted solutions that support global real estate property owners, investors, and managers in operating their real estate businesses and maximizing the returns on their diverse global business portfolios. Our client base ranges from small- and mid-size property managers to Fortune 500 companies.Position...

  • Quality Assurance Warehouse Lead

    4 weeks ago

    Cleveland, Ohio, United States Henkel Full time

    At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

  • Quality Control Technician

    1 week ago

    Cleveland, Ohio, United States NESCO Inc Full time

    Summary: Under direct supervision the Quality Technician I assures the Quality of Laird processes and products by performing audits, inspections, tests, supports defect investigation and analysis, first article sample submission (AS9102) and maintains high detail-oriented documentation process for all internal processes as well as for Source Inspection Items...

  • Account Manager

    4 weeks ago

    Cleveland, Ohio, United States MIM Software Inc. Full time

    MIM believes the initial sale of our software is just the first step in the journey with our customers. Maintaining a devoted customer base is a core part of our strategy. You will be charged with understanding the current needs of our sites and helping them overcome challenges in their clinical workflow to evolve their use of our products. We are looking...

  • Capability Assurance Analyst

    1 week ago

    Cleveland, Ohio, United States Sherwin-Williams Full time

    Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and...

  • Quality Admin

    1 week ago

    Cleveland, Ohio, United States JobsRUs Full time

    is seeking to hire a Quality Admin for our client in Cleveland OH Benefits Available Weekly Pay $23.50/Hour Description:The Quality Administrative Assistant position is a key supporting role within the Aerospace Division, which will support the Quality and Supply chain organization They will liaise with sites procurement to process and validate supplier...

  • Geotechnical Engineering Project Manager

    1 week ago

    Cleveland, Ohio, United States Intertek Group Full time

    Job DescriptionGeotechnical Engineering Project Manager Professional Service Industries, Inc. (Intertek-PSI) is actively seeking a Geotechnical Engineering Project Manager to join our Building & Constructionteam in our Cleveland, Ohio office. This is a fantastic opportunity to grow a versatile career in the architectural, engineering, and construction...