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Admin

3 months ago

Fayetteville, North Carolina, United States Sanzie HealthCare Services Inc Full time

Sanzie Healthcare Services Inc

At Sanzie Healthcare Services Inc, we are dedicated to enhancing the lives of seniors and those facing health challenges by providing exceptional care in their own homes and communities. Our vision is to lead the industry with innovative and personalized care that surpasses expectations, ensuring a high quality of life for our clients.

Job Title: Home Care Coordinator

JOB SUMMARY: Seeking an experienced Home Care Coordinator to manage staffing, speak with case managers, and supervise staff. This position demands strong organizational skills and fluency in more than one language. A minimum of two years of recent experience is necessary for this role.

ESSENTIAL FUNCTIONS: Job Duties:

  • Adhere to SHCS policies and procedures
  • Post recruiting ads, build relationships with recruiting sources, and attend job fairs
  • Screen, interview, and document applicants throughout the hiring process
  • Ensure completion of all necessary paperwork and conduct background checks
  • Communicate with hiring managers and team members
  • Answer calls from caregivers, clients, and prospects
  • Manage caregiver schedules and ensure compliance
  • Conduct employee trainings and orientations
  • Determine optimal staffing for clients and maintain accurate schedules
  • Assure caregiver compliance with various requirements
  • Be available for after-hours calls and scheduling adjustments
  • Maintain accurate database information
  • Document employee and client activities
  • Assist with additional duties as assigned

Specific Requirements of Staff Coordinator:

  • Customer service skills
  • Excellent communication and listening abilities
  • Handle confidential information discreetly
  • Strong computer literacy and Microsoft Office skills
  • Passion for learning and strong work ethic
  • Effective in team environment or independent work
  • Desire to provide exceptional service
  • Strong interpersonal skills

EDUCATION AND EXPERIENCE

Qualifications:

  • Associate degree
  • Minimum 2 years of Customer Service experience

Preference for 2 years of Healthcare or home care experience and Scheduling experience

  • Computer skills including but not limited to MS Office, MS Excel, and scheduling programs
  • Understanding of basic medical terminology
  • Effective interpersonal, organizational, and communication skills
  • Abilities to follow directions, read, and write effectively
  • Maturity in handling job demands

Knowledge of Spanish is a plus. This is a Full-time position with a pay rate of $10.00/Hour located in Fayetteville, GA.