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Customer Service Rep 2
3 months ago
Schedule: Monday-Friday between 8am - 5pm with ability to work OT
Pay Rate: The wage for this position is between $15 and $17. Hourly wage may depend upon experience, education, geographic location and other factors.
This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.
- Show initiative and take an enthusiastic proactive approach to work
- Strong telephone skills
- Answers incoming phone calls and provides necessary information
- Contacting patients and gathering essential information for coordination of shipment of prescription
- Responsible for accurately and completely scheduling medication deliveries
- Maintains patient records accurately and completely
- Follows all applicable government regulations including HIPPA and compliance regulations
- High school graduate or equivalent
- 1-2 years Customer Service/Call Center experience
- MS Office knowledge and experience
- Type 40-50 WPM
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $15.00 to $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
