Current jobs related to Audience Services Representative - Los Angeles, California - Hollywood Bowl
-
Audience Services Representative
1 week ago
Los Angeles, California, United States Hollywood Bowl Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as an Audience Services Representative. In this role, you will provide exceptional service to our patrons, ensuring a seamless and enjoyable experience at the Hollywood Bowl and other LA Phil venues.Key ResponsibilitiesProvide high-level customer service to resolve...
-
Audience Services Coordinator
1 week ago
Los Angeles, California, United States Caltech (California) Full timeEvent Productions Unit - Audience Services RepresentativeCaltech is a world-renowned science and engineering institute that fosters innovation and collaboration among its community. We are seeking a detail-oriented and customer-focused individual to join our Event Productions unit as an Audience Services Representative.Job SummaryThe Event Productions unit...
-
Sales Development Representative
2 weeks ago
Los Angeles, California, United States Audience Republic Full timeAudience Republic, a B2B SaaS startup specializing in the marketing/events/music vertical, is actively seeking a driven and ambitious Sales Development Representative. You'll be experienced in outbound sales with a proven track record of hitting quota.You will be responsible for driving new business in North America & meeting monthly revenue quotas.You'll be...
-
Audience Services Representative
3 weeks ago
Los Angeles, California, United States Caltech (California) Full timeAbout CaltechCaltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions.We thrive on finding and cultivating talented people who are passionate about what they do.Job SummaryThe Event Productions unit, situated within the Office of...
-
Audience Services Coordinator
4 weeks ago
Los Angeles, California, United States Caltech (California) Full timeEvent Production AssistantWe are seeking a detail-oriented and customer-focused individual to assist with audience services and front-of-house operations during Caltech public events.Key ResponsibilitiesAssist with ticket collection and audience counts.Greet patrons and assist them to their seats.Distribute programs to patrons, including preparation of...
-
Customer Service Representative-Film
2 weeks ago
Los Angeles, California, United States Breakdown Services Full timeAbout Breakdown ServicesBreakdown Services is the industry leader in our sector, providing essential services for Studios and Networks, Casting Directors, Talent Representatives, Actors, and Filmmakers. We design and develop software and services to streamline and secure the casting process from the Breakdown to the booking.Job DescriptionWe are seeking a...
-
Lead Manager, Audience Insights
1 month ago
Los Angeles, California, United States Calculated Hire Full timeSenior Manager, Insights, Audience DevelopmentLocation: Remote Key Responsibilities:Collaborate with channel leaders and the Director of Audiences and Insights to establish uniform reporting across the audience development division that highlights the impact on key objectives and business goals. Key channels include CRM, promotional activities on platforms,...
-
Social Media Manager, Multicultural Audiences
2 weeks ago
Los Angeles, California, United States Netflix Full timeAbout the RoleWe are seeking a highly skilled Social Media Manager to join our team at Netflix. As a key member of our social media team, you will be responsible for developing and executing social media strategies to reach and engage with Black audiences across our original films, series, and licensed content.Key ResponsibilitiesDevelop and execute social...
-
Senior Insights Manager, Audience Strategy
1 month ago
Los Angeles, California, United States Calculated Hire Full timeSenior Manager, Insights, Audience DevelopmentLocation: Remote Key Responsibilities:Collaborate with channel leaders and the Director of Audiences and Insights to establish uniform reporting across the audience development division that highlights the influence on objectives and business goals. Key channels include CRM, promotional activities on platforms,...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Hollywood Bowl Full timeJob Summary:The Hollywood Bowl is seeking a highly skilled and customer-focused individual to join our team as an Audience Services Representative. This role is responsible for providing exceptional customer service to patrons, resolving complex inquiries, and promoting events and services related to the Los Angeles Philharmonic Association.Key...
-
Customer Service Representative
2 weeks ago
Los Angeles, California, United States Hollywood Bowl Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as an Audience Services Representative at the Hollywood Bowl. This role requires excellent communication skills, a passion for the arts, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to patrons, responding...
-
Customer Service Representative
3 weeks ago
Los Angeles, California, United States PRWT Services Full time**Job Summary:**We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at PRWT Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to motorists, handling cash and credit transactions, and performing daily balancing and reconciliations.**Key...
-
Regional Advertising Account Executive
3 weeks ago
Los Angeles, California, United States Charter Communications Full timeAbout the RoleWe are seeking a highly motivated and results-driven Account Executive to join our team at Charter Communications. As a Regional Advertising Account Executive - Audience Based Selling Specialist, you will be responsible for developing and executing audience-based sales strategies to drive revenue growth.Key ResponsibilitiesDevelop and execute...
-
Sales Service Representative
5 days ago
Los Angeles, California, United States Aramark Uniform Services Full timeJob Title: Sales Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Sales Service Representative to join our team. As a Sales Service Representative, you will be responsible for building strong relationships with customers, providing exceptional service, and meeting sales growth goals.Key Responsibilities:Develop leads...
-
Customer Service Representative
2 weeks ago
Los Angeles, California, United States Auxiliary Services Corporation Full timeAbout the Role:Auxiliary Services Corporation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key...
-
Customer Service Representative
3 weeks ago
Los Angeles, California, United States Packing Corp Of America Full timeAbout the Role:The Senior Customer Service Representative is a key member of our customer-facing team, responsible for delivering exceptional service to our customers. This role requires a strong understanding of customer needs and a ability to communicate effectively with internal stakeholders to ensure seamless order fulfillment.Key...
-
Customer Service Representative
1 week ago
Los Angeles, California, United States Packing Corp Of America Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Packing Corp Of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to customer...
-
Sales Service Representative II
3 days ago
Los Angeles, California, United States Aramark Uniform Services Full timeJob Title: Sales Service Representative IIOverview:The Sales Service Representative II is a key member of our team, responsible for building strong relationships with customers and exceeding their expectations. As a sales professional, you will be motivated to drive sales growth and generate new business opportunities.Responsibilities:Develop leads and...
-
Sales Service Representative II
2 days ago
Los Angeles, California, United States Aramark Uniform Services Full timeJob Title: Sales Service Representative IIJob Summary:The Sales Service Representative II is a key member of our sales team, responsible for building strong relationships with customers and driving sales growth. As a sales professional, you will be expected to develop leads, set appointments, and call on prospective customers to solicit business. You will...
-
Customer Service Representative
2 weeks ago
Los Angeles, California, United States Auxiliary Services Corporation Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Transportation team as a Customer Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service to students, faculty, staff, and external customers.Key ResponsibilitiesProvide customer service to students,...
Audience Services Representative
4 months ago
Position Elements:
Provide high-level customer services to resolve complex or difficult customer inquiries by phone, letter, live chat, e-mail, and social media Enter customer feedback into patron database Function as information and sales representative for all events related to the Los Angeles Philharmonic Association, Walt Disney Concert Hall, The Ford, and Hollywood Bowl Provide helpful information, including suggestions for event, performance, price options, parking options, directions, restaurants, access for patrons with disabilities and all other services provided by the Los Angeles Philharmonic Association Sell new and renewal subscriptions, flex plans, single tickets, gift cards, and related items; up-sell appropriate services and events Assist with database maintenance, add accounts in ticketing system, and correct patron information Take reservations for free admission events Make outgoing calls to patrons regarding program or event changes, new services, or offerings as necessary Compose and distribute periodic customer comment reports Provide pre-concert customer service at the Hollywood Bowl Information Booth and Walt Disney Concert Hall Attend performances at the Hollywood Bowl; greeting guests and working with box office and house management to help reconcile onsite customer concerns Learn our ticket sharing technology to guide patrons through their online interactions with all pertinent web portals Assist Patron Services Manager Other duties as assignedRelationships:
Reports To: Audience Services Manager
Interacts With:
Patron Services The Music Center and LA Phil venue Operations teams Walt Disney Concert Hall, Hollywood Bowl, and The Ford Box Office Assistant Director, Sales and Customer Engagement Philanthropy Marketing Other LAPA staff as needed Patrons Minimum RequirementsPosition Requirements:
2-3 years experience in the customer service field Previous ticketing experience preferable Flexible schedule required for day, evening, and weekend shifts. Ability to work nights and weekend shifts Strong interpersonal skills with an ability to work well with people at all levels, across a diverse customer base Computer proficient including Microsoft Office and Windows Operating System Ability to think quickly and creatively problem-solve Excellent verbal and written communication skills Ability to type 40 wpm Superior interpersonal manner Excellent organizational skills Knowledge and passion for the arts Secondary language preferredThe Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.
EQUAL EMPLOYMENT OPPORTUNITY POLICY
The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.
