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Front Office Manager
2 weeks ago
Surgery Center in the Canton area looking for a _
Front Office Manager _
who is energetic, organized and motivated to provide exceptional patient care.
Front Office Manager
Duties:
- Oversee the daily operations of the front office, including reception, registration and checkin, scheduling, insurance verification, and collection of patient payments.
- Train and supervise front desk staff to ensure excellent customer service.
- Manage phone systems and handle incoming calls and inquiries.
- Coordinate with other departments to ensure smooth checkin and patient care processes.
- Resolve patient complaints and issues in a timely and professional manner.
- Maintain accurate records on a daily basis.
- Monitor and manage patient scheduling in order to maximize volume.
- Assist in creating and implementing policies and procedures to improve efficiency and patient satisfaction.
Requirements:
- Previous experience in a similar role within a medical office.
- Computer skills with working knowledge of Microsoft Office and EMR workflow.
- Excellent organizational and multitasking abilities.
- Proficient in using phone systems and other office equipment.
- Knowledge of patient surgery scheduling.
- Strong communication skills with the ability to handle difficult situations with patience and professionalism.
- High attention to detail and accuracy.
Hours:
Monday - Friday 6:00am - 3:00pm
Job Type:
Full-time
Pay Rate:
$23-$24 per hour
Pay:
$ $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Work setting:
- Inperson
Ability to Relocate:
- Canton, GA: Relocate before starting work (required)
Work Location:
In person
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