Current jobs related to Front Office Specialist - Canton, Ohio - Wellstar Health Systems

  • Front Desk Representative

    2 weeks ago

    Canton, Ohio, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and ensuring a positive experience for our members and guests.Key...

  • Front Desk Representative

    1 week ago

    Canton, Ohio, United States Goldfish Swim School Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing sales and registration transactions, and ensuring a positive experience for our members and guests.Key...

  • Front Desk Coordinator

    2 weeks ago

    Canton, Ohio, United States Complete Staffing Solutions Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Coordinator to join our team at Complete Staffing Solutions. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.Key Responsibilities:Manage incoming calls and respond to customer...

  • Front Office Coordinator

    1 week ago

    Canton, Ohio, United States CarynHealth Full time

    About CarynHealthCarynHealth is a leading managed service company that specializes in cloud-based technology solutions for the healthcare insurance and sharing program sectors. Our MissionWe provide a digital platform that is secure, scalable, and customizable, designed to enhance the healthcare experience through apps for enrollment, member management,...

  • Office Sanitation Specialist

    3 weeks ago

    Canton, Ohio, United States B and B Maintenance Full time

    Job OverviewPart-Time Cleaning Opportunity available with B and B Maintenance in the Western Region of Canton, Ohio.Work Schedule: Evening hours with a flexible timetable, approximately 10 hours per week, compensated on a bi-weekly basis.The Office Sanitation Specialist is tasked with ensuring that designated facilities are maintained in a clean,...

  • Medical Office Coordinator

    1 day ago

    Canton, Ohio, United States Randstad Full time

    Front Office Representative at RandstadRandstad is seeking a highly organized and detail-oriented Front Office Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our clients and candidates.Key Responsibilities:Check guests in and outSchedule appointments and...

  • Public Safety Officer

    7 days ago

    Canton, Ohio, United States Canton Township Full time

    Job SummaryCanton Township is seeking a highly motivated and detail-oriented Public Safety Aide to join our team. As a Public Safety Aide, you will play a critical role in providing professional work experience to individuals interested in pursuing a career in law enforcement.Key ResponsibilitiesProcess arrestees and perform jail dutiesAssist police officers...

  • Medical Office Receptionist

    3 weeks ago

    Canton, Ohio, United States Aronson Footcare Full time

    Job OverviewWe are seeking a Part-Time Medical Office Receptionist to join our dynamic team. The ideal candidate will be responsible for managing the front desk operations in a busy podiatric practice.Key ResponsibilitiesPatient Check-In: Efficiently perform patient check-in, registration, and scheduling using our electronic systems.Referral Management:...

  • Tax Planning Specialist

    2 weeks ago

    Canton, Ohio, United States Hantz Group Full time

    Job DescriptionHantz Group is a leading financial services company that provides personalized solutions to individuals and businesses. As a Tax Planning Specialist, you will be part of a dynamic team that works together to deliver exceptional results for our clients.Key Responsibilities:Analyze tax liability and develop strategies to minimize tax...

  • Cardiovascular Medicine Specialist

    5 days ago

    Canton, Ohio, United States Cardiovascular Associates of America Full time

    Join Our Team as a Cardiovascular Medicine SpecialistWe are a growing practice in the greater Canton area, expanding our cardiovascular services. As we continue to expand our services through north Georgia, we have a need for a dynamic and patient-centered Advanced Practice Provider (NP or PA) to work primarily within our local outpatient clinics and...

  • Senior Tax Planning Specialist

    2 weeks ago

    Canton, Ohio, United States Hantz Group Full time

    Job DescriptionHantz Group is a leading financial services company that provides personalized solutions to individuals and businesses. As a Senior Tax Planning Specialist, you will be part of a team that delivers expert tax planning and strategy to help clients achieve their financial goals.Key Responsibilities:Analyze tax liability and develop strategies to...

  • Invoicing Specialist

    7 days ago

    Canton, Ohio, United States PrideStaff Financial Full time

    PrideStaff Financial is seeking a skilled Invoicing Specialist to join our team.About the Role:We are looking for a detail-oriented and organized individual to create and send accurate invoices to our clients. As an Invoicing Specialist, you will work closely with our sales team to ensure timely and accurate invoicing.Key Responsibilities:Process and verify...

  • On-Boarding Specialist

    6 days ago

    Canton, Ohio, United States i3 Verticals Healthcare Full time

    Job Title: On-Boarding SpecialistDepartment: i3 Verticals HealthcareJob Location: Canton OH OfficeJob Summary:The On-Boarding Specialist plays a crucial role in our payment processing team, responsible for gathering necessary data and launching the on-boarding process for new merchant accounts. This position requires excellent communication skills, software...

  • Medical Support Specialist

    3 weeks ago

    Canton, Ohio, United States Aultman Health Foundation Full time

    Job SummaryAultman Health Foundation is seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.Key ResponsibilitiesPatient Rooming and PreparationVerify patient identity and obtain necessary informationDocument...

  • Financial Operations Specialist

    7 days ago

    Canton, Ohio, United States Crossroads Hospice & Palliative Care Full time

    Financial Operations SpecialistAt Crossroads Hospice & Palliative Care, our office teams play a vital role in providing compassionate care to our patients and their families. As a Financial Operations Specialist, you will be an essential part of our team, contributing to the administrative tasks and paperwork that support our mission.Key...

  • Invoicing Specialist

    3 weeks ago

    Canton, Ohio, United States PrideStaff Financial Full time

    About the Role:PrideStaff Financial is seeking a highly skilled Invoicing Specialist to join our team. As an Invoicing Specialist, you will play a critical role in creating and sending accurate invoices to our clients.Key Responsibilities:Process and verify invoices for accuracy and completenessCommunicate with clients to resolve any discrepancies or...

  • Loan Specialist

    19 hours ago

    Canton, Ohio, United States Dollar Bank Full time

    Job Title: Consumer Loan SpecialistAt Dollar Bank, we are seeking a highly skilled Consumer Loan Specialist to join our team. As a Consumer Loan Specialist, you will play a critical role in ensuring a positive customer experience by promptly and courteously answering incoming phone calls and resolving customer complaints in a timely and accurate manner.Key...

  • Medical Support Specialist

    3 weeks ago

    Canton, Ohio, United States Aultman Health Foundation Full time

    Job SummaryAultman Health Foundation is seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.Key ResponsibilitiesPatient Rooming and PreparationVerify patient identity and obtain necessary informationDocument...

  • On-Boarding Specialist

    5 minutes ago

    Canton, Ohio, United States i3 Verticals Healthcare Full time

    Job Title: On-Boarding SpecialistJob Summary:The On-Boarding Specialist plays a crucial role in our payment processing team, responsible for gathering necessary data and launching the on-boarding process for new merchant accounts. This position requires excellent communication skills, software support experience, and a customer-centric approach.Key...

  • Community Support Specialist

    3 weeks ago

    Canton, Ohio, United States Axess Family Services Full time

    Job OverviewPosition Title: Social Service AssistantCompany: Axess Family ServicesEmployment Type: Part-time (25 hours/week)Compensation: $15.00/hourKey Responsibilities:The Social Service Assistant will play a vital role in ensuring a supportive and engaging atmosphere for residents. Reporting to the facility manager, the assistant will collaborate with...

Front Office Specialist

4 months ago

Canton, Ohio, United States Wellstar Health Systems Full time
Facility:
Wellstar Medical Group Cardiovascular Medicine

Job Summary:

The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers.

This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice's operations.

The FOS is an important team member in achieving patient experience, employee engagement, and financial goals.

This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.

Core Responsibilities and Essential Functions:

Customer Service:

  • a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone; identifying self and practice.
  • b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested.
  • c. Communicating quickly and often with patients, if there is a delay or wait for patient care.
  • d. Working with both clinical staff and providers in a team approach.
  • e.
Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long Operations/Revenue Cycle:

  • a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork.
  • b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy.
  • c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close.
  • d. Checking patients out; collecting any deductibles or self pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits
  • e.

Contacting patients for appointment reminders Administrative:

  • Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests
  • Other duties as assigned by management.
Required Minimum Education:

High school diploma or equivalent. Required

Required Minimum License(s) and Certification(s):

Additional Licenses and Certifications:

Required Minimum Experience:

1-2 years administrative front office experience in a physician practice or health care setting Preferred and Previous customer service experience Required

Required Minimum Skills:

Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills.

Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.