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Account Representative

3 months ago

Irvine, California, United States Dahua Technology USA Full time
Who we are:

At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along with unwavering partner support ensures we provide top-notch quality, dependability, and stability for both our direct customers and our network of resellers.

What you will be doing:

The Account Representative is responsible for maintaining key relationships with assigned customers. Qualifying and disqualifying opportunities quickly and correctly will allow the Account Representative to be most effective. Growing sales numbers and understanding customer needs and delivering the best solution will be critical.

What your primary responsibilities will be:
  • Serves as the primary point of contact for assigned clients, resolves any issues or complaints in a professional manner by working closely with Sales/Account Managers
  • Initiates contact with new and prospective clients
  • Updates existing clients on new products or services
  • Initiates the sales process by scheduling appointments, creating presentations, and understanding account requirements
  • Closes sales by building rapport with potential accounts
  • Collaborate with the account managers and submit reports to senior managers on accounts status, sales activity, and others
  • Performs other related duties as necessary or assigned.
What you will need:
  • Bachelor's degree in Business Administration or related field
  • 1+ year of experience in Sales or related positions
  • Proven experience in sales or customer service
  • Proficient in all Microsoft Office applications
  • Bilingual in English/Mandarin required
  • Strong analytical and problem-solving abilities, with keen attention to detail.
  • Excellent communication and interpersonal skills
  • Proficient in working both independently and as part of a team
Physical Demands:
  • Must be able to remain in a stationary position 50% of the time if needed
  • May be required to stand for long periods of time
  • Constantly operates a computer and possibly other work related machinery
  • Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine including repetitive motions
  • Constantly receiving detailed information through oral communication
  • Constant talking, expressing, or exchanging ideas by means of verbal communication
  • Constant clarity of vision at near and/or far distances
  • May be exposed to outdoor weather conditions and noise levels
Why do you want to work for us?

We are proud of what we do and who we are. At Luminys, you will be surrounded by a team that is dedicated, bright, and enthusiastic about both technology and security solutions. We are always trying to find new ways to improve our methodology, our operations, and raising the bar in our industry. We are a culture built on taking care of each other, our customers, and above all else - offering a solution that works for all.

In addition, we offer the below benefits:
  • We offer full benefits (medical, dental, vision, life insurance) to make sure you take care of yourself and your family
  • A retirement contribution plan to make sure your future is taken care of
  • Parental leave when you have a new baby because let's be honest, we all need some extra sleep and cuddle time with a newborn
  • Paid Time Off to spend a day at Disneyland, sip cocktails by the beach, or maybe even just veg out in front of the TV
  • Paid Holidays because we believe in celebrating the important milestones in our country (plus some added time off to hang with loved ones or rest)
  • An overly excited (but well-intentioned) HR Manager who will welcome you to the team with open arms