Current jobs related to Senior Help Desk Support Service Specialist - Littleton, Colorado - Modoc Tribal Enterprises Authority

  • Senior Technical Services Support Specialist

    2 days ago

    Littleton, Colorado, United States Tyler Technologies Full time

    Job Title: Senior Technical Services Support SpecialistWe are seeking a highly skilled Senior Technical Services Support Specialist to join our team at Tyler Technologies. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our clients and internal teams.Key Responsibilities:Provide systems...

  • Senior Technical Services Support Specialist

    4 days ago

    Littleton, Colorado, United States Tyler Technologies Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Services Support Specialist to join our team at Tyler Technologies. As a key member of our support team, you will provide technical expertise and support to our clients and internal teams, ensuring the smooth operation of our software solutions.Key ResponsibilitiesProvide systems management,...

  • Residential Support Specialist

    4 weeks ago

    Littleton, Colorado, United States Support, Inc. Full time

    Residential Support Specialist Opportunity with Support Inc.Are you seeking a fulfilling role where you can positively impact the lives of others? Support Inc. is a well-regarded organization committed to delivering exceptional care for individuals with intellectual and developmental challenges.Position Overview:We are currently looking for skilled...

  • Customer Service Specialist

    4 weeks ago

    Littleton, Colorado, United States StoneCreek of Littleton - A Civitas Senior Living Community Full time

    Community Overview: StoneCreek of Littleton - A Civitas Senior Living CommunityAbout the Role:As a vital member of our team, the Receptionist plays a crucial role in delivering exceptional service to our residents and their families. This position is perfect for individuals who are passionate about providing support and care in a senior living...

  • Medical Support Specialist

    2 weeks ago

    Littleton, Colorado, United States One Medical Full time

    About the RoleWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at One Medical. As a Medical Support Specialist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesPatient Intake and...

  • Customer Service Specialist

    4 weeks ago

    Littleton, Colorado, United States StoneCreek of Littleton - A Civitas Senior Living Community Full time

    Community Overview: StoneCreek of Littleton - A Civitas Senior Living Community Passion for Service: At Civitas Senior Living, we are dedicated to empowering individuals who are committed to providing exceptional service. If you have a passion for delivering outstanding customer care, consider the role of Receptionist. Role Overview: Deliver exemplary...

  • Service Desk Agent 2

    2 days ago

    Littleton, Colorado, United States Hanscom Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled Service Desk Agent 2 to join our IT Service Desk Team at Hanscom Federal Credit Union. As a member of our team, you will be responsible for providing exceptional service to our members, resolving technical issues, and collaborating with our Escalation Engineer to resolve complex incidents.Key...

  • Medication Care Specialist

    7 days ago

    Littleton, Colorado, United States Sunrise Senior Living Full time

    Job Title: Medication Care SpecialistAt Sunrise Senior Living, we are committed to providing high-quality care and services to our residents. As a Medication Care Specialist, you will play a vital role in ensuring the safe and effective administration of medications to our residents.Responsibilities:Administer medications to residents in a safe and organized...

  • Front Desk Coordinator

    2 weeks ago

    Littleton, Colorado, United States Weifield Group Contracting Full time

    About the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Weifield Group Contracting. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing office operations, and supporting our leadership team.Key ResponsibilitiesGreet Clients and...

  • Wellness Nurse LPN LVN

    2 weeks ago

    Littleton, Colorado, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN/LVN) to join our team as a Wellness Nurse LPN LVN - Senior Care Specialist. As a key member of our care team, you will play a vital role in ensuring the overall well-being of our residents.Key ResponsibilitiesResident Care and Services: Identify ongoing needs and...

  • Spa Services Support Specialist

    4 weeks ago

    Littleton, Colorado, United States Woodhouse Spas Full time

    Position OverviewThe Spa Services Support Specialist ensures that guests enjoy exceptional experiences by performing essential support tasks that facilitate seamless operations within the spa environment. This role focuses on upholding a pristine facility, executing general cleaning and organizational duties, managing laundry requirements, and ensuring the...

  • Software Support Specialist

    8 hours ago

    Littleton, Colorado, United States Tyler Technologies Full time

    Job SummaryThe Software Support Analyst plays a critical role in addressing and resolving complex issues for Tyler clients and employees. This position requires a strong understanding of software systems, excellent communication skills, and the ability to work effectively in a team environment.Key ResponsibilitiesProvide high-level diagnosis and take...

  • Front Desk Associate

    6 days ago

    Littleton, Colorado, United States Stretch Zone Full time

    Job Title: Front Desk AssociateWe are seeking a highly organized and energetic Front Desk Associate to join our team at Stretch Zone. As a Front Desk Associate, you will be the lead customer service contact for all clients and prospects, ensuring a welcoming and comfortable atmosphere for all clients.Responsibilities:Monitor client sessions to ensure...

  • CDL Driver

    2 weeks ago

    Littleton, Colorado, United States Brookdale Senior Living Full time

    Job SummaryBrookdale Senior Living is seeking a skilled CDL Driver to join our team. As a Transportation Specialist, you will be responsible for safely transporting residents to various destinations while ensuring their comfort and well-being.Key ResponsibilitiesOperate a large capacity passenger bus to transport residents to activities, errands, and...

  • Culinary Specialist

    1 day ago

    Littleton, Colorado, United States Brookdale Senior Living Full time

    Job SummaryWe are seeking a skilled Culinary Specialist to join our team at Brookdale Senior Living. As a key member of our culinary team, you will be responsible for ensuring the highest quality food preparation and presentation for our residents.Key ResponsibilitiesPrepare and cook meals according to standardized recipes and menusMaintain a clean and...

  • Caregiver - Senior Living Assistant

    3 weeks ago

    Littleton, Colorado, United States Sunrise Senior Living Full time

    About the RoleSunrise Senior Living is seeking a dedicated and compassionate Care Manager to join our team. As a Care Manager, you will be responsible for providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesBuild meaningful relationships with residents and their families,...

  • Veterinary Client Service Specialist

    3 weeks ago

    Littleton, Colorado, United States Redstonevet Full time

    Veterinary Client Service SpecialistJoin our dynamic team at Redstonevet as a Veterinary Client Service Specialist. We are a thriving veterinary clinic in need of enthusiastic and compassionate front desk personnel. This is a full-time role with a competitive compensation range of $14-18/hr DOE. Our ideal candidate possesses a strong background in customer...

  • Software Support Specialist

    1 week ago

    Littleton, Colorado, United States Tyler Technologies Full time

    Software Support AnalystAt Tyler Technologies, we're seeking a skilled Software Support Analyst to join our team. As a key member of our support team, you'll play a critical role in resolving complex issues for our clients and employees.ResponsibilitiesProvide high-level diagnosis and take ownership of open issues as needed.Offer expert software support via...

  • Healthcare Support Specialist

    3 weeks ago

    Littleton, Colorado, United States Artistry Aesthetics & Wellness Full time

    Join Our Team at Artistry Aesthetics & WellnessAre you a dedicated Healthcare Support Specialist seeking a rewarding opportunity in a vibrant and expanding practice? Artistry Aesthetics & Wellness, a leading medspa and functional wellness clinic, is looking for a committed individual to become part of our close-knit team.About Us:At Artistry Aesthetics &...

  • Dining Service Associate

    1 week ago

    Littleton, Colorado, United States Sunrise Senior Living Full time

    Food Server Opportunity at Sunrise Senior LivingSunrise Senior Living is seeking a skilled Food Server to join our team. As a Food Server, you will play a vital role in providing exceptional dining experiences for our residents.Key Responsibilities:Deliver outstanding customer service to residents and guestsAssist with training and mentoring of new team...

Senior Help Desk Support Service Specialist

3 months ago

Littleton, Colorado, United States Modoc Tribal Enterprises Authority Full time

Eagle TG is seeking a dynamic, proactive, and self-starting Service Center Lead to join our team in Lakewood, CO.

Missing a certification for this position? Eagle TG will work with candidates that are otherwise fully qualified to help them obtain required certifications such as CompTIA Sec+, ITIL, CISSP, and other required certifications."

Compensation is based on geographical location, qualifications, and experience.

Responsibilities

  • Manages the Service Center supporting a large, multi-server environment and approximately 2000 customers at 3 geographically separated locations.
  • Manages and responds to complex IT technical support requests from end-users and leads the other Service Center Technicians in providing support.
  • Manages and documents customer support issues, remediation, and customer satisfaction using a structured system for task resolution.
  • Analyzes and resolves operational issues for technical support center, performs technical triage, and assists with the prioritization of tasks for other Service Center Technicians.
  • Collects supporting information, reviews the data, and prepares reports regarding technical support activity.
  • Oversees property accountability.
  • Manages event schedules and leads required technical and team meetings.
  • Conducts on-the-job orientation for newly assigned Service Center Technicians and directs additional technical training as required.

Requirements

  • Current or ability to obtain a US Gov't Medium Background Investigation (MBI) security clearance
  • 5 years minimum computer support experience
  • Experience supervising and managing a team of Service Center Technicians
  • Comprehensive knowledge of the Windows OS and PC hardware architecture
  • Comprehensive knowledge of networking technologies
  • AAS or better degree in IT related field of study or equivalent
  • Current CompTIA A+ certification
  • Excellent speaking, writing, and verbal communication skills
  • Proficiency with Microsoft Office (Outlook, Word, PowerPoint, especially Excel)
  • Experience working directly with customers and stakeholders
  • Ability to work with diverse individuals, including cross functional teams

Desired

  • Experience supporting National Park Service IT services and systems
  • Bachelor's degree in IT related field of study or equivalent 4 or more years of experience
  • ITIL Foundation V3 or better

About Eagle TG

Headquartered in New Braunfels, TX, Eagle TG is focused on delivering enterprise application architecture, project management, and telecommunications solutions to federal, state, local government, and commercial clients. We deliver information technology support, solutions, engineering, architectures, telecom cloud solutions, and engineering and consulting services to Federal Government and commercial clients. We also specialize in fiber optic solutions, Cat-6 network cabling, and all other low voltage cabling solutions.

Eagle TG is owned by the Modoc Nation of Miami, Oklahoma, a federally recognized Native American Tribe, and is a registered SBA Small Disadvantaged Business and certified 8(a) company.

At Eagle TG, we know employee well-being is important. Thats why were committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. We offer a comprehensive compensation and benefits package including:

  • Generous PTO Package
  • 11 Paid Holidays
  • Health Benefits Effective Immediately
  • 401K and Immediate Company Matching
  • Education Assistance
  • Paid Parental Leave

All qualified applicants will receive consideration for employment without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. We are proud to be an affirmative action and equal opportunity employer.

?