Quality Systems Engineer

1 week ago

Newark, Delaware, United States DuPont Full time

At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

The DuPont Electronics and Industrial site in Newark, DE has an opening for a Quality Systems Engineer. This individual will be responsible for ensuring product quality standards are met by facilitating internal and customer quality requests, troubleshooting frontend and backend system database escalations, and managing and leading the execution of the quality team's portfolio of system improvements.

In addition to traditional quality responsibilities, a major focus for this role will be to convert historically manual processes into semi-automatic processes through application development and tool implementation. This individual will lead our system improvement project portfolio in order to build a digitally mature set of Newark quality systems.

Please note this is an onsite position.

Your Key Responsibilities :

  • Internal and Customer Quality Requests
  • Coordinate and administer customer specification review, product change notification, customer survey, and related document work processes
  • Assign review actions to the appropriate subject matter experts
  • Build and maintain a customer communication repository/database and establish a work process for standardized communication
  • Add to or update the parts recipe production database with new manufacturing specifications
  • Systems Improvement:
  • Work with the quality team to identify, recommend, and lead efforts to convert manual/administrative work process steps into digitally automated steps
  • Facilitate the conversion from obsolete systems to new systems
  • Report and Dashboard Management
  • Responsible for the upkeep of existing reports and dashboards
  • Build an integrated set of dashboards for reporting site quality metrics using Power BI
  • Develop work process flows to facilitate improved adherence to site quality principles and various business needs
  • System Troubleshooting and Support:
  • Provide systems support via troubleshooting both backend and frontend escalations
  • Help support other team members in monitoring of database systems to ensure functionality and performance.
  • Manage the cleanliness of quality systems data throughout various systems
  • Deliver queries, job aids, and 1-on-1 support for various system inquiries

Your Qualification Profile:

  • Bachelor's Degree in STEM-related field is required
  • 3-5 years' experience in a manufacturing environment
  • Experience operating within Quality Management Systems and the ISO9001 standard
  • Proficient in Microsoft Office Suite, especially Microsoft Excel, PowerPoint, and SharePoint
  • Proficient in creating Power Automate work flows
  • Proficient in building Power BI reports and dashboards
  • Ability to identify opportunities for technical improvements across multiple data pipelines and recommend solutions
  • Strong understanding of SQL database schema and experience building SQL data queries
  • A quality-driven mindset and commitment to only delivering quality work
  • Customer service attitude
  • Strong communication skills
  • Adept at using influence and persuasion appropriately

Preferred

  • Formal training to the ISO9001 standard
  • ISO Lead Auditor certification
  • Proficient in SAP

Join our Talent Community ) to stay connected with us

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information ) .

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