Associate Inside Sales Representative

6 days ago

Other US Location Cloud Software Group Full time

Better work begins at ShareFile

ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you - your ideas, your inspirations, your aspirations, your initiative - and leadership gives us the space to explore and the feedback to help us grow. And the best part? We do it all as a team. At ShareFile, we thrive as one. We always take care of each other because we succeed when we all succeed.

We help organizations deliver a modern client experience with secure, easy-to-use technology that streamlines document and client-facing workflows. With more than 90,000 customers and 3 million licensed users worldwide, ShareFile empowers people to focus on the work that matters most and is dedicated to making working lives everywhere better, simpler, and more fulfilling.

Grow at ShareFile

So how can you contribute as part of the ShareFile team? We are searching for someone who can help us make a little magic for our customers and their clients every day.

In the Associate Inside Sales Representative role, you will work with a set list of existing Prime ShareFile customers as well as targeted net new customers to grow or create new ShareFile business. The verticals that you will focus on include Accounting, Legal and Consulting.

We want someone who embodies the ShareFile mantra of putting customers first. This includes:

Job Responsibilities:

  • Apply an understanding of ShareFile products, sales methodology, processes, prospecting techniques, and customer base to sell to end users.
  • Invest time and effort into learning and practicing prospecting techniques, while following up on inbound leads, qualifying, solution selling, negotiation and closing sales.
  • For existing customer base, call on and develop relationships with an emphasis on new product sales to our customer base. Account expansion and retention activities include cross selling into new areas, solution selling, negotiation and closing.
  • Begin to achieve sales targets and demonstrate progress towards achieving account strategies with field counterparts.
  • Learn to input accurate and timely forecasts as well as opportunity updates for management visibility in territory pipeline.
  • Begin to establish relationships with systems engineers, consultants, and sales specialists to maximize full potential of every opportunity.
  • Learn and begin to deliver product presentations to customers focusing on selling and positioning ShareFIle solutions.
  • Identify and develop opportunities across different product groups to leverage sales opportunities.

Basic Qualifications:

  • University/Bachelors degree or equivalent experience required
  • 1-2 years of Software Sales experience

Preferred Qualifications:

  • 1+ year of successful B2B sales experience at a software company in Inside Sales or similar environment preferred
  • 1+ year of experience identifying and working with C-level contacts preferred
  • Experience in a high tech, indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology is preferred
  • Thriving in a consultative phone sales role.
  • Communicate effectively to customers.
  • Ability to identify new and existing opportunities through basic consultative selling methodology.
  • Proven self-starter with motivated attitude to manage multiple tasks, projects, and responsibilities.
  • Strong organizational and time management skills.
  • Developing knowledge of ShareFile products and solutions.
  • A History of successful target attainment.
  • Knowledge of a CRM and opportunity management systems

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at or email us at for assistance.

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