IT Service Desk Associate

2 weeks ago


Glendale, California, United States Intelliswift Full time

Job ID:

Onsite IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a contract position.


This position pays $23 to $25 an hour.

What you will be doing:

  • Remote, helpdesk and desktop support for all issues hardware, software, application, and imaging
  • Remote, helpdesk support through VPN
  • Supporting Windows 10 and O365 environment
  • PC Imaging using SCCM
  • Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication

What you will need:
years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support

  • Experience with Active Directory Azure, AD Azure
  • Experience with remote support through VPN


Experience with MFA
  • Multi-Factor Authentication
  • PC Imaging and Windows migrations using any tools such as SCCM
  • System Center Configuration Manager, WDS
  • Windows Deployment Services, USB or any other tool
  • Office 365, O365
  • Operational break/fix support
  • Experience supporting Windows 10

Work Ability:


  • Ability to lift up to approx lbs, mobility will require bending, crawling in work stations, walking around facilities, sitting, standing, lifting / moving devices, computers, printers, etc.


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