Current jobs related to Spa Assistant Manager - Philadelphia, Pennsylvania - Marriott

  • Assistant Spa Manager

    3 weeks ago

    Philadelphia, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    Job Description:A holistic approach to wellness is at the core of our business at Hand and Stone Massage and Facial Spa. We are a rapidly growing franchise system with over 500 locations across the US and Canada, and we are seeking an energetic and reliable Assistant Spa Manager to help us run our operation.Our ideal candidate will have a minimum of 1-2...

  • Spa Operations Manager

    1 week ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryAs a key member of the Marriott team, the Spa Operations Manager will oversee the day-to-day activities of the spa, ensuring exceptional guest satisfaction and achieving operating budget goals. This role requires strong leadership and communication skills, with a focus on delivering exceptional customer service and driving business results.Key...

  • Spa Operations Manager

    3 days ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryAs a key member of our spa team, you will be responsible for overseeing the daily operations of our spa, ensuring exceptional guest satisfaction, and driving revenue growth. You will supervise and coordinate the activities of our spa staff, including salon, skin care, and massage services, to deliver a world-class experience for our guests.Key...

  • Spa Operations Manager

    6 hours ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryAs a key member of our spa team, you will be responsible for overseeing the daily operations of our spa services, ensuring exceptional guest satisfaction, and driving business results. This role requires a strong leader who can motivate and guide a team of spa professionals to deliver outstanding service and achieve operational excellence.Key...

  • Spa Operations Manager

    6 days ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryAs a key member of our spa team, you will be responsible for overseeing the daily operations of our spa services, including salon, skin care, and program coordination. Your primary focus will be on ensuring exceptional guest satisfaction and achieving our operating budget.Key ResponsibilitiesSupervise and coordinate activities of employees...

  • Spa Operations Manager

    1 week ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryAs a key member of our spa team, you will be responsible for overseeing the daily operations of our spa services, including salon, skin care, and massage areas. Your primary focus will be on ensuring exceptional guest satisfaction and achieving operational excellence.Key ResponsibilitiesSupervise and coordinate activities of spa employees to...

  • Licensed Esthetician

    2 weeks ago

    Philadelphia, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly skilled and experienced Licensed Esthetician to join our team at Hand and Stone Massage and Facial Spa. As a key member of our spa team, you will be responsible for providing exceptional skincare services to our clients, ensuring a high level of customer satisfaction and loyalty.Key ResponsibilitiesProvide high-quality...

  • Spa Service Coordinator

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Spa Service Coordinator to join our team at Marriott International Inc. As a key member of our spa operations, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesProvide exceptional guest service and ensure that...

  • Spa Associate

    3 weeks ago

    Philadelphia, Pennsylvania, United States Hand & Stone - Greater Philadelphia Full time

    Job DescriptionHand & Stone Massage and Facial Spa, a leading national franchise in the membership-based spa services industry, is seeking a highly motivated and customer-focused Spa Associate to join our team in Greater Philadelphia.Responsibilities:Meet sales goals and objectives by providing exceptional customer service and promoting our services to...

  • Spa Service Ambassador

    1 week ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Spa Receptionist to join our team at Marriott International Inc. As a Spa Receptionist, you will play a critical role in providing exceptional guest service and ensuring a memorable experience for our spa guests.Key ResponsibilitiesProvide warm and welcoming greetings to guests, ensuring a...

  • Spa Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Female Spa Attendant to join our team at the Rittenhouse Hotel. As a key member of our spa team, you will be responsible for providing exceptional service to our guests, maintaining the cleanliness and organization of our spa facilities, and ensuring a seamless and enjoyable experience for...

  • Female Spa Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Female Spa Attendant to join our team at the Rittenhouse Hotel. As a key member of our spa team, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our clients.Key ResponsibilitiesGuest Service: Greet guests warmly and offer assistance with...

  • Female Spa Attendant

    2 weeks ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryThe Rittenhouse Hotel is seeking a highly skilled and customer-focused Spa Attendant to join our team. As a Spa Attendant, you will be responsible for maintaining the cleanliness and organization of the spa and fitness area, ensuring a high level of guest satisfaction.Key ResponsibilitiesImmediately greet guests and offer assistance with their...

  • Nail Technician

    3 weeks ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryWe are seeking a skilled Nail Technician to join our team at the Rittenhouse Hotel. As a Nail Technician, you will be responsible for providing exceptional nail and spa treatments to our guests while delivering outstanding customer service.Key ResponsibilitiesProvide professional nail and spa treatments according to guest requirements and...

  • Spa Sales Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Hand & Stone - Greater Philadelphia Full time

    About the RoleHand & Stone - Greater Philadelphia is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide a world-class experience to our...

  • Sales and Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    About UsHand and Stone Massage and Facial Spa is a rapidly growing wellness company with over 500 locations across the US and Canada. We are committed to providing exceptional customer experiences and creating a positive work environment for our employees.Job DescriptionWe are seeking a highly motivated and organized Assistant Spa Manager to join our team....

  • Sales and Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    Job Opportunity at Hand and Stone Massage and Facial SpaAbout Us: Hand and Stone Massage and Facial Spa is a rapidly growing wellness center with over 500 locations across the US and Canada. We are seeking a highly motivated and organized individual to join our team as an Assistant Spa Manager.Job Summary: As an Assistant Spa Manager, you will be responsible...

  • Virtual Assistant

    2 weeks ago

    Philadelphia, Pennsylvania, United States Mom to Virtual Assistant Full time

    About the RoleWe are seeking a highly skilled Virtual Assistant to join our team at Mom to Virtual Assistant. As a Virtual Assistant - Social Media Manager, you will be responsible for managing our social media presence, creating engaging content, and providing exceptional customer service.Key ResponsibilitiesContent Creation: Develop and implement a content...

  • Virtual Assistant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Mom to Virtual Assistant Full time

    We are seeking a highly skilled Virtual Assistant to join our team at Mom to Virtual Assistant. As a Virtual Assistant - Social Media Manager, you will be responsible for handling a variety of tasks to support our business operations.Key ResponsibilitiesSet up and manage online storefronts and e-commerce platforms Update website content and shop pages...

  • Sales and Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    Job Opportunity at Hand and Stone Massage and Facial SpaWe are seeking an energetic and reliable Assistant Spa Manager to help us run our operation at our new spa in Philadelphia Center City.About the RoleThis position is designed for individuals who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will...

Spa Assistant Manager

3 months ago

Philadelphia, Pennsylvania, United States Marriott Full time
Job Number
Job Category Spa
Location W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets


• Assumes the responsibilities of the Spa Director in his/her absence.


• Ensures all employees have the proper supplies, equipment and uniforms.


• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.


• Manages supplies and equipment inventories within budget.


• Maintains cleanliness of spa and related areas and equipment.


• Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service


• Sets a positive example for guest relations.


• Interacts with guests to obtain feedback on product quality and service levels.


• Handles guest problems and complaints.


• Empowers employees to provide excellent customer service.


• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.


• Strives to improve service performance.

Conducting Human Resources Activities


• Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.


• Ensures employees understand expectations and parameters.


• Brings issues to the attention of the department manager and Human Resources as necessary.


• Observes service behaviors of employees and providing feedback to individuals.


• Participates in employee progressive discipline procedures.


• Participates in an on-going employee recognition program.


• Reviews comment cards and guest satisfaction results with employees.


• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.


• Supervises on-going training initiatives and conducting training when appropriate.


• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.


• Celebrates successes and publicly recognizes the contributions of team members.


• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.


• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

The hourly pay range for this position is $25.48 to $33.65. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.