Current jobs related to Front Desk Representative - Lakeland, Florida - SpikeIT Global Solutions Inc

  • Front Desk Receptionist

    1 week ago

    Lakeland, Florida, United States Jobs for Humanity Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at a busy beauty school in Lakeland, FL.Job Summary:The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a professional and welcoming environment...

  • Hotel Front Desk Representative

    2 weeks ago

    Lakeland, Florida, United States Avakar Lakeland Hospitality Full time

    **Job Summary**Avakar Lakeland Hospitality is seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.**Key Responsibilities:**Greeting and Check-In/Check-Out: Welcome guests...

  • Sales Representative

    2 weeks ago

    Lakeland, Florida, United States StretchLab Full time

    About the RoleAt StretchLab, we're seeking a highly motivated and sales-driven individual to join our team as a Sales Representative. As a key member of our operations team, you will be responsible for assisting the Operations Manager with new membership sales, introducing new members to our studio, and booking them into introductory classes.Key...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests with a friendly and welcoming demeanor.Handle front desk activities, including answering phones, checking members into...

  • Fitness Center Representative

    1 week ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Fitness Center Representative

    7 days ago

    Lakeland, Florida, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...

  • Front of House Representative

    3 weeks ago

    Lakeland, Florida, United States Abuelos Full time

    **About Abuelo's**Abuelo's is an equal opportunity employer and participates in the federal E-Verify program. We are seeking a skilled Host to join our Hospitality Team.**Our Mission**At Abuelo's, our motto is Serving with H.E.A.R.T.S. in Mind. Our Hosts provide guests with a warm, welcoming greeting and ensure that our guests are seated in a timely manner....

  • Guest Services Supervisor

    4 weeks ago

    Lakeland, Florida, United States BEST MOTEL Full time

    Guest Services Supervisor - Job OverviewAt BEST MOTEL, we are committed to fostering a culture of **innovative leadership** and a **supportive workplace**. We are currently in search of a **dedicated Guest Services Supervisor** to manage our Front Office and Housekeeping teams.In this pivotal role, you will collaborate closely with the General Manager on...

  • Customer Service Representative

    2 weeks ago

    Lakeland, Florida, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our front-of-house team, you will be responsible for creating lasting impressions on our guests from the moment they enter our restaurant.Key Responsibilities:Guest Service: Greet guests warmly, offer...

  • Cashier & Front End Services Representative

    2 days ago

    Lakeland, Florida, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services team member to join our team at Walmart. As a Cashier, you will play a critical role in providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service by greeting, serving,...

  • Customer Service Representative

    3 weeks ago

    Lakeland, Florida, United States Hand & Stone Full time

    Job OverviewBenefits:401(k) plan401(k) matchingDental coverageFlexible working hoursHealth insuranceTraining and development opportunitiesVision coverageHand and Stone is in search of dedicated customer service professionals in the Lakeland area who are interested in a call center role. Our center operates seven days a week, and we are looking for...

  • Customer Service Representative

    4 weeks ago

    Lakeland, Florida, United States Hand & Stone Full time

    Job OverviewBenefits:401(k) plan401(k) matchingDental coverageFlexible working hoursHealth insuranceTraining and development opportunitiesVision coverageHand and Stone is looking for dedicated customer service professionals in the Lakeland area who are interested in working in a support center environment. Our facility operates every day of the week, and we...

  • Customer Service Representative

    3 weeks ago

    Lakeland, Florida, United States Hand & Stone Full time

    Position OverviewBenefits:401(k) plan401(k) matching programDental coverageFlexible working hoursHealth insurance optionsTraining and professional developmentVision coverageHand and Stone is looking for dedicated customer service professionals in the Lakeland area who are interested in working in a call center setting. Our center operates every day of the...

  • Customer Service Representative

    3 weeks ago

    Lakeland, Florida, United States Hand & Stone Full time

    Position OverviewBenefits:401(k) plan401(k) matching contributionsDental coverageEmployee discounts availableFlexible working hoursHealth insurance optionsCareer advancement opportunitiesPaid time offTraining and development programsVision coverageHand and Stone is in search of dedicated customer service professionals in the Lakeland region who are...

Front Desk Representative

3 months ago

Lakeland, Florida, United States SpikeIT Global Solutions Inc Full time

Company Description

Job title:
Customer Service Representative - Bi-lingual(English/Spanish)

Location:
200 N. Kentucky Ave, Lakeland, FL 33801

Job Description:

Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby.

  • Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
  • Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
  • Logs customer into computer-based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquiries to ensure resolution.
  • Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.
  • Assists customers with referrals to other agencies and community resources.
  • Monitors lobby traffic flow and notifies supervisor of any issues.
  • Completes client registration clearances (CRAD) as needed.
  • Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures.
  • Ensures electronic case records are documented thoroughly and properly as required by Department procedures.
  • Processes incoming and out going mail and scanning documents into the appropriate electronic file.
  • Performs special work assignments and other related work/duties as required or assigned.
  • Maintains and develops professional knowledge and skills by participating in supervisory performance conferences, staff meetings, mandatory training, and workshops as assigned or required.

Skills/Knowledge:

Knowledge of the principles and techniques of effective communication.
Knowledge of office procedures and practices.
Knowledge of basic arithmetic.
Ability to deal with the public in a tactful, courteous and effective manner.
Ability to speak clearly and correctly.
Ability to listen effectively.
Ability to record and evaluate data relating to applicant employment or assistance for health care or community services.

Ability to understand and apply applicable rules, regulations, policies and procedures relating to applicant employment or assistance for health care or community services.

Ability to review data for accuracy and completeness.
Ability to organize and maintain filing systems.
Ability to perform basic arithmetical calculations.
Ability to plan, organize and coordinate work assignments.
Ability to communicate effectively.

Job Description

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.