Sales Manager

2 weeks ago

Denver, Colorado, United States DoubleTree by Hilton Hotel Denver Full time

Overview

Elevate Your Career by joining the DoubleTree Denver Family

At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

We offer all of our employees the following benefits:

  • Highly competitive wages
  • Free Parking
  • Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels
  • 401K Plan with Employer Match
  • Employee bonus plan

Additionally, we offer our full-time employees the following benefits:

  • Paid Time Off (PTO)
  • Unlimited Paid Time Off (PTO) rollover
  • Paid Time Off (PTO) cash out options
  • Comprehensive employee benefit/insurance programs
  • Company paid life and AD&D insurance
  • Tuition reimbursement
  • Paid Time Off with unlimited PTO rollover and PTO cash out options
  • 7 Paid Holidays
  • Free Ecopass/RTD Pass

If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you

The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA

We are looking for a highly motivated and analytical individual with seasoned experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This pivotal role is responsible for proactively soliciting and managing group business in the assigned vertical markets and geographical areas. You will actively up-sell to maximize revenue opportunities, achieve personal and team-related revenue goals, and ensure seamless service delivery. Your mission is to drive customer and guest loyalty by delivering service excellence throughout each customer/guest experience, fostering strong client relationships, and growing accounts.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, demonstrate teamwork, and lead by example. You will respond professionally and courteously to guests and team members, showcasing a commitment to continuous learning and development.

Your Role:

  • Timely Response: Respond to all assigned leads promptly to meet required deadlines.
  • Aggressive Follow-Up: Actively pursue proposed business to connect with clients, negotiate terms with integrity, and close contracts.
  • Personal Engagement: Make personal visits to target areas, and call on companies and associations within a specific market.
  • Contract Preparation: Draft approved proposals and contracts adhering to Pyramid/Hilton standards to protect all stakeholders.
  • Prospecting: Prospect new business via direct telephone sales and leverage available data in assigned vertical markets.
  • Customer Cultivation: Maintain existing customer relationships to foster additional business and solicit new accounts.
  • Correspondence Management: Respond to all incoming emails and correspondence; establish timely follow-up actions in Delphi.
  • Creative Inspections: Organize and conduct creative site inspections, ensuring thorough follow-through.
  • Industry Participation: Attend relevant trade shows, meetings, seminars, and functions; maintain membership and contacts in hotel industry associations.
  • Planner Relations: Maintain constant contact with corporate and association meeting planners.
  • Interdepartmental Collaboration: Cultivate strong working relationships with hotel departments interacting with convention groups.
  • Trend Monitoring: Stay abreast of industry trends and recommend operational changes that impact business.
  • Accurate Forecasting: Maintain accurate forecast knowledge of group activities.
  • Sales Funnel Management: Manage the sales funnel with up-to-date knowledge of Tentatives and Prospects, tracking materialization and next steps to closure.
  • Sales Goals Achievement: Meet sales goals as outlined by the Director of Group Sales on a monthly, quarterly, and annual basis.

Join us in a dynamic role where your expertise and enthusiasm will drive success and elevate our sales efforts to new heights



Responsibilities

Education: Bachelor's degree or equivalent experience.Experience: 5+ years as a Sales Manager in a hotel/resort environment.Technical Proficiency: Experience with Sales Force (Delphi), CVENT, Meeting Broker, and Microsoft Office (Word, PowerPoint, Excel, SharePoint).Communication Skills: Ability to communicate professionally, both verbally and in writing, with clients and team members.Analytical Skills: Essential statistical and analytical skills to identify revenue opportunities and shortfalls.Independence and Collaboration: A self-starter with the ability to work independently and cross-functionally to achieve goals.Multitasking: Ability to thrive in a fast-paced, multi-tasked environment.Flexibility: Willingness to work outside traditional hours to attend industry, client, and community events as necessary.

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