Office Technician

Job Description and Duties

Under the direction of the Deputy Labor Commissioner III (Senior Deputy), the Office Technician (Typing) performs a wide variety of difficult clerical duties involving the administration of the CCU team in order to support the Bureau of Field Enforcement and Public Works Unit in disbursing checks including amounts due workers who have been subject to wage theft.

We enforce the law by setting a standard of fair and expeditious resolution of claims to achieve long-term compliance from the employers of the State of California.

By providing education and meaningful enforcement of wage and hour laws, we combat wage theft and ensure that wages earned are put into the pockets of the workers.

As part of the Centralized Cashiering Unit, we are committed to providing guidance, inspiration and support to enrich your work and our ability to succeed in enforcing labor laws.

We want you to be successful in your career.

• Please ensure that your application is complete with specific AND detailed job descriptions and tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application.
• If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.

About Us:
Labor Commissioner's Office

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Office Technician (Typing) job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility.

To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

You will find additional information about the job in the Duty Statement.

Working Conditions

The position is located at:
2031 Howe Avenue, Suite 100

Sacramento, CA 95825

The incumbent typically uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the work day.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:
JC-431294

Position #(s):

Working Title:
Cashiering Clerk

Classification:
OFFICE TECHNICIAN (TYPING)

$3, $4,518.00 A

# of Positions:

1

Work Location:
Sacramento County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927.

Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California.

DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at Applications must be received electronically by 11:59 p.m. on or before the above final filing date.

Please only submit ONE application.

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:

Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.

• Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Department Website:
Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the website.

Type at a speed of not less than 40 words per minute from ordinary manuscript or printed or typewritten material.

Typing Certificate - 40 WPM (words per minute) issued within the last four (4) years and certified from a five (5) minute typing test.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/22/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations

Attn:
Certifications Unit

2180 Harvard Street Suite 160

Sacramento, CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations

2180 Harvard Street Suite 160

Sacramento, CA 95815

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application.

Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Works independently performing complex clerical tasks, can multi-task and prioritize tasks in order to process a high volume of correspondence and data entry using various computer programs such as MS Word, MS Excel, MS Outlook.

Further communicates effectively with fellow staff and the public while adhering to and promoting the Department's Mission, Vision, Values, and Goals.

Communication:
Expresses oneself clearly in all forms of communication. Gives feedback and is receptive to feedback received. Knows that listening is essential. Keeps others in the Division and other functional units informed as appropriate.

Creativity and Innovation:
Thinks beyond the confines of traditional models to recognize opportunities, seek creative solutions and take intelligent risks.

Ethics and Integrity:
Demonstrated concern to be perceived as responsible, reliable, and trustworthy. Respects the confidentiality of information or concern shared by others. Honest and forthright. Conforms to accepted standards of conduct.

Teamwork and Collaboration:
Promotes team cooperation and encourages participation.

Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals.

Takes responsibility for individual actions in order to achieve consistent results.

Knowledge of:
Modern office methods, supplies and equipment; business English and correspondence; principles of effective training.

Skill to work independently performing complex clerical tasks, skill to multi-task and prioritize tasks in order process a high volume of incoming and outgoing mail timely, skill to communicate effectively with fellow staff and the public, skill to use various computer programs such as MS Word, MS Excel, MS Outlook.

Ability to:

Perform difficult clerical work, including ability to spell correctly; use good English; make mathematical computations; operate various office machines; follow oral and written directions; evaluate situations accurately and take effective action; read and write English at a level required for successful job performance; make clear and comprehensive reports and keep difficult records; meet and deal tactfully with the public; apply specific laws, rules and office policies and procedures; prepare correspondence independently utilizing a wide knowledge of vocabulary, grammar and spelling; communicate effectively; provide functional guidance.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Health benefits with medical, dental, and vision options
• Sick leave, vacation leave, or annual leave options
• Paid State holidays
• Retirement plan through CalPERS. Other retirement options include 401(k) and/or 457(b) participation through State of California Savings Plus program
• Public transportation subsidy and pre-tax parking program options
• Representation in the State of California collective bargaining process by Service Employees International Union (SEIU), Local 1000.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:

Human Resources Contact:
Certification Unit

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Diversity and Inclusion Office

California Relay Service:
TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status.

Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant.

Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it.

If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California.

DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place.

Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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