Retail Ambassador

2 weeks ago

Denver, Colorado, United States Internal Applications - Job Board for Wiki Full time
Denver, CO | Retail Team | Reports to the Cherry Creek Store Leader
Who is Allbirds?

At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive.

We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life.

Our commitment to making better shoes in a better way is fueled by a belief that the shoe industry needs to focus less on flash and more on thoughtfulness.

With funding from the leading venture capitalists in consumer products, and the founding CEOs of some of the greatest e-commerce businesses in recent history, our desire to shake up the footwear industry is off to a great start.

In fact, TIME already called our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.

Where do we need help?

We've sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail.

Now we're taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that mission.

Who are we looking for?
The Retail Ambassador's core purpose is to deliver an exceptional customer experience through quality, personalized engagement. Retail ambassadors contribute to Allbirds's culture by being team-oriented, accountable, and focused on continuous learning.
What does the job entail?
Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.
Customers
Provide all customers with a high quality and personalized in-store experience.
Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
Build strong relationships with customers.
Actively contribute to the store's sales and NPS goals.
Operations
Maintain store appearance, cleanliness, and organization.
Operate our point-of-sale system once trained.
Execute on inventory and merchandising duties.
Perform daily operational tasks as delegated by the store leadership team.
Commit to learning by asking questions and actively seeking to grow and develop new skills.
Team
Be reliable and punctual.
Work collaboratively to achieve shared goals.
Practice respectful, honest, and effective communication.
Cultivate a positive attitude and support your teammates.

What might describe you:
Retail and/or customer service experience is preferred
Connection to Allbirds's mission, vision, and products
Good communication and interpersonal skills
Desire to learn and grow
Reliable and punctual
Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day
What do we offer?
The Allbirds pay rate for the role is:

$18 per hour
Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other factors.

We factor in a number of components when determining starting pay, including the job and level you are hired into, location/metropolitan area, skillset, and peer compensation.

Additional benefits for roles at Allbirds may include: paid time off, equity, company bonus or sales commissions/bonuses; 401(k) plan with matching; medical, dental, and vision benefits; pre-tax savings, and wellness & lifestyle benefits.


Benefits Overview:


When you join our flock at Allbirds, we offer competitive pay as well as bonus and equity for eligible roles, healthcare, retirement savings, and other great benefits for the whole being.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.
Health benefits include Medical, Dental, and Vision plans for employees and eligibile dependents.

Medical plan options include:
PPO, HDHP (100% premium paid for employees, employees only pay premium for dependents), and HMO (in California)
100% Company paid OneMedical memberships available for members of certain medical plans.
Company HSA contribution for enrolled HSA members.

Financial benefits include:

company equity for eligible roles, 401(k) with employer matching contribution (with immediate vesting and pre and post-tax options), Employee Stock Purchase Plan, company-paid life insurance for full time roles, short-term and long-term disability, pre-tax savings programs for eligible healthcare, childcare and commuter expenses for both full and part-time roles, medical travel expense reimbursement program for full and part-time roles.

Unlimited PTO for full-time corporate roles, sick and vacation time for other roles, plus parental leave (with a new parent bonus for full-time employees), volunteering, medical & family care leave, bereavement, jury duty, and voting.

Support benefits through Modern Health (free mental health benefit with coaching and therapy sessions), Employee Assistance Program and more.

Other Perks include:

the company discount (50%) on most Allbirds products, discount mall through LifeBalance, reimbursement on eligible wellness expenses (full-time employees) and cellphone and more for certain eligible roles.

Please apply with your resume. We're excited to hear from you
Diversity
Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit.

Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.

It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

All such discrimination is unlawful.
Have you previously been employed by Allbirds?

  • For government reporting purposes, we ask candidates to respond to the below self identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Internal Applications - Job Board for Wiki's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Internal Applications - Job Board for Wiki's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Gender

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Gender

Are you Hispanic/Latino?

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Are you Hispanic/Latino?

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

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Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
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A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.


Disabilities include, but are not limited to:
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