Customer Success Representative
2 weeks ago
Role Summary
Provide creative solutions and exceptional service to Jake's current and potential customers to boost topline revenue growth and profitability.
Qualifications
To perform this job successfully, an individual must be proactive and able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proven work experience as a Sales Representative OR culinary/ restaurant management experience.
• Familiarity with CRM practices along with ability to build productive business relationships.
• Highly motivated and target driven with a proven track record.
• Excellent selling, negotiation, and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Proficient with Microsoft Office software.
• Displays professionalism, a good work ethic, and is accountable for one's actions.
• Act in an ethical manner and treat team members, customers, vendors, and visitors with respect.
• Is adaptable to a changing environment.
• Must be a team player and able to work harmoniously and effectively with others and perform well under pressure.
• Exceptional problem-solving skills, including demonstrated ability to anticipate, plan for the future, and realign priorities quickly when dealing with unanticipated events.
• Polished presenter, comfortable presenting and using technology in front of large audiences.
• Relentless positive energy
• Highly developed communication (verbal and written) and listening skills.
• Ability to drive self.
Requirements
• Must be at least 21 years of age
• Must pass all screens
• Willing to work additional hours, holidays and weekends as requested
• Willing to frequently travel to customers locations and company locations.
• Available for questions and problem solving outside of normal business hours
Benefits
• Competitive compenstation
• Health, Vision, and Dental Benefits
• Company paid holiday(s)
•401k options
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