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Office Applications Specialist
3 months ago
Join Chestnut Health Systems as a Central Access Specialist and become a crucial part of our team dedicated to facilitating access to mental health and substance use services.
Based in Granite City and operating Monday through Friday from 8am to 5pm, this role offers a rewarding opportunity to positively impact individuals in need.
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to applyAnswer incoming calls promptly and professionally, utilizing trauma-informed care principles to provide support and assistance to individuals seeking services.
Screen consumers in person and over the phone to gather demographic information and complete registrations in the electronic health record system.
Conduct clinical screenings to determine appropriate services and document findings accurately and timely.Verify insurance coverage and document information according to established procedures.
Participate in data gathering and quality improvement activities as assigned.
Attend meetings and training sessions, providing support to team members as needed.
Maintain confidentiality of organizational information and consumer data.
Alternatively, candidates with a Bachelor's degree in a helping profession or related administrative area are also encouraged to apply.
Excellent telephone skills are required, along with the ability to communicate effectively with various stakeholders.Candidates must demonstrate effective problem-solving skills, the ability to handle conflict-related or emotional situations calmly, and proficiency in keyboarding and data entry.
General knowledge of standard office procedures and equipment is essential for success in this role.Chestnut is committed to building a diverse and inclusive workplace.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities.
We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut offers a new salary structure and robust benefitsEOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
