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Operations Assistant

4 months ago

Miami, United States Bellwether Staffing Solutions Full time

We are currently looking for an Operations Assistant in Miami, FL (Brickell office). The role offers a hybrid schedule where you will be in-office for 2 days and remote for 3 days a week. This is an exciting opportunity to be part of a growing operations team. The Operations Specialist will be responsible for providing administrative support and driving continuous improvement within the business unit, underwriters, and brokers specializing in insurance lines.

Responsibilities:

  • Process submissions, quotes, binders, maintenance, loss-runs, and other administrative tasks while meeting SLAs.
  • Offer top-notch service and operational support to underwriting teams and brokers to ensure quality and reliability.
  • Create and manage document templates and handle template change requests.
  • Assist in implementing regulatory controls and generating required reports.
  • Develop a deep understanding of the business, processes, and systems.
  • Promote operational best practices, identify areas for process improvements, and participate in solution design.
  • Handle highly sensitive information with strict confidentiality.
  • Support various projects as necessary.

Requirements:

  • Strong academic background or relevant business experience.
  • 2-3 years of corporate work experience.
  • Excellent analytical skills and technical proficiency, especially in MS Office.
  • Demonstrate strong administrative and organizational capabilities.
  • Strong work ethic, willingness to learn and take on additional responsibilities.
  • Outstanding communication skills to build relationships and clarify requirements.
  • Commitment to service excellence, attention to detail, and quality.
  • Consistently meet service levels, take ownership of work, and manage deadlines effectively.
  • Ability to work under pressure, address stakeholder needs, and solve challenges independently.
  • Proactive approach, anticipate issues, and show eagerness to understand the business and products.

Preference for local candidates who can easily commute to the Miami office (Brickell area). No sponsorship available. Competitive salary + Bonus + Benefits.