Business Intelligence Analyst

2 weeks ago

Toledo, Ohio, United States TFS, LTD Full time
Job DescriptionJob DescriptionDescription:

Job Location

Our headquarters is in Perrysburg, Ohio. This is a remote position, however, we require someone to live within an acceptable driving distance to our headquarters for meeting and events. Only candidates in Ohio, Southern Michigan, and Northeast Indiana will be considered.

The Company

TFS Global, an OnPoint Company, is the nation's largest provider of brand-independent facilities, fleet, and asset management services for companies in the manufacturing, distribution, healthcare, hospitality, and numerous other industries. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

As the leading subject matter experts in mission critical capital assets specific to the warehousing and distribution of goods, TFS is a key supply chain partner for the customers we serve. Through our nationwide, broadly linked network of affiliates and owned service centers, TFS delivers a full spectrum of products & services to more than 16,000 customer locations throughout North America.

The deep industry knowledge within the OnPoint Group network allows us to save customers time and money with a wide range of unique options that can't be found elsewhere. We provide access to superior maintenance programs tailored to individual customer needs, faster systems and equipment repairs, fully outsourced fleet management, and options for highly reconditioned, certified, and warrantied used equipment. TFS, along with OnPoint Capital, is a leading provider of comprehensive, full life-cycle fleet management for material handling industries. Based in Perrysburg, OH, TFS provides a broad range of single-source, brand independent solutions to streamline warehousing and materials management operations.

Job Summary

The BI Analyst is an integral support role in the sales management and finance organizations of the TFS Group. The

Business Intelligence (BI) analyst works with Account Executives (AE), Finance team, Customer service organization and

other departments within the TFS to mine data to create meaningful information. The analyst will also occasionally

interface with customers via on site visits, demos or other meetings. They work with the customer service team and

sales team to onboard new customers including data migration.

The BI Analyst responsible for using data to uncover sales opportunities not in the pipeline. They will also create reports

to measure velocity, pipeline success and other metrics used by customers and the business. The BI team are the

internal Salesforce experts that liaison with IT to stay abreast of current versions, features and possible enhancements

that will benefit the business. Acting as internal consultants they educate business users on best practices and keep data

clean.

The BI Analyst is an individual contributor role on Business Intelligence team which is part of the account management

organization. The role requires the ability to prioritize multiple tasks to get the right things done and the right time.

They are quality and customer focused. They work with other TFS teams to provide an overall excellent customer

experience. They are able to take on tasks to free up others to close solution sales. The ideal candidate enjoys a

dynamic team environment, is primarily self-sufficient, can manage competing priorities and has a learning mindset.

Primary Responsibilities

  • Support the organization with primary focus on Sales and Finance teams
  • Work on projects
  • Data Validation
  • Report and dashboard creation
  • Analyze customer data to provide fleet analytics
  • Use information to build out sales solutions
  • Mine data in Salesforce to produce meaningful information for business, sales team and customers
  • Work with sales to create and produce reports
  • Conduct /oversee data clean-up activities
  • Import and analyze fleet data for potential and new customers
  • Conduct training for team members and customers as needed
  • Prepare presentations
  • Interface with IT
  • Support business projects as required
  • Maintain curiosity to challenge the status quo and keep learning
  • Live the values of the company
  • May need to travel to customer locations by request less than 10%
  • Other duties as assigned
Requirements:
  • Must live within a 2-3 hour drive from Perrysburg (Toledo), Ohio.
  • Bachelor's degree required.
  • Statistical and/or financial background or course of study preferred.
  • Working knowledge of Excel, Word and PowerPoint expected.
  • Working knowledge of Salesforce preferred.
  • Highly organized and detailed oriented.
  • Customer focused.
  • Team centric but can work independently with some guidance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands in

repeating motions that may include the wrists, hands and/or fingers to type, maneuver, handle, or feel; and talk or

hear. The employee frequently is required to walk and reach with hands and arms. The employee must occasionally lift

and/or move up to 10 pounds in all directions. Specific vision abilities required by this job include close vision and ability

to adjust focus.

Remote Work Environment

The work environment characteristics described here are representative of those an employee encounters while

performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. The work is performed primarily in the environment dictated by your home, with co-workers working remotely and communicating electronically. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands in repeating motions that may include the wrists, hands and/or fingers to type, maneuver, handle, or feel; and talk or hear.

TFS considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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