Current jobs related to Service Writer/Service Advisor - Evansville, Indiana - Palmer Trucks

  • Service Advisor

    2 weeks ago

    Evansville, Indiana, United States Sun Auto Tire & Service Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Sun Auto Tire & Service. As a Service Advisor, you will play a critical role in providing exceptional customer service, promoting sales, and ensuring the overall success of our business.Key ResponsibilitiesCustomer Service: Promptly greet customers in a...

  • Client Service Representative

    2 weeks ago

    Evansville, Indiana, United States Advisor Employee Services Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Service Representative to join our team at Advisor Employee Services. As a key member of our team, you will be responsible for providing exceptional client service and support to our financial advisors and clients.Key ResponsibilitiesClient Service: Provide timely and effective...

  • Customer Service Representative

    1 week ago

    Evansville, Indiana, United States Service Corporation International Full time

    Receptionist - Part TimeAt Service Corporation International, we celebrate lives and our associates. We're seeking a skilled Receptionist to join our team in Evansville, IN.Key Responsibilities:Greet and assist clients and visitors, ensuring a warm and welcoming environment.Manage incoming phone calls, directing them to the appropriate staff member.Provide...

  • Customer Service Representative

    2 weeks ago

    Evansville, Indiana, United States Service Corporation International Full time

    Our company, Service Corporation International, is a leader in the death care industry. We celebrate lives and honor the deceased. Consider a career with a company that values its associates and provides opportunities for growth.Welcomes client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and...

  • Investment Portfolio Strategist

    3 weeks ago

    Evansville, Indiana, United States Lead Advisor Full time

    About Lead Advisor, LLCLead Advisor, LLC is a distinguished consulting firm specializing in wealth management and investment strategies. We are currently in search of a proficient Investment Portfolio Strategist to join our esteemed client.Oversee client investment assets and portfolios as per directives from the Investment Committee and Investment Policy...

  • Asset Management and Trading Specialist

    4 weeks ago

    Evansville, Indiana, United States Lead Advisor Full time

    Welcome to Lead Advisor, LLCLead Advisor, LLC is a distinguished wealth management consulting and recruitment firm. We are currently in search of a proficient Investment Strategy and Portfolio Director for one of our esteemed clients.Key Responsibilities:Oversee client investments and portfolios in accordance with the Investment Committee and Investment...

  • Sales and Service Manager

    1 week ago

    Evansville, Indiana, United States Midas Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our team as an Assistant Sales Manager and Service Writer. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales and service operations, and driving business growth.Key ResponsibilitiesProvide top-notch customer...

  • Sales and Service Manager

    6 days ago

    Evansville, Indiana, United States Midas Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our team as an Assistant Sales Manager and Service Writer. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales and service operations, and driving business growth.Key ResponsibilitiesProvide top-notch customer...

  • Residential Plumbing Service Apprentice

    2 weeks ago

    Evansville, Indiana, United States Bud's Plumbing Service Inc. Full time

    Job OverviewResidential Plumbing Service ApprenticeBud's Plumbing Service Inc. is seeking a highly motivated and skilled Residential Plumbing Service Apprentice to join our team. As a Residential Plumbing Service Apprentice, you will have the opportunity to learn and develop your skills in the plumbing trade while working with a experienced team of...

  • Automotive Service Manager

    2 weeks ago

    Evansville, Indiana, United States Bridgestone America, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at Bridgestone America, Inc. As a key member of our service department, you will be responsible for managing customer relationships, supervising technicians, and ensuring the highest level of customer satisfaction.Key ResponsibilitiesAssign and schedule...

  • Sales and Service Manager

    6 days ago

    Evansville, Indiana, United States Midas Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our team as an Assistant Sales Manager and Service Writer. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales and service operations, and contributing to the growth and success of our business.Key...

  • Tax Advisor

    9 hours ago

    Evansville, Indiana, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients year-round.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...

  • Automotive Service Consultant

    4 weeks ago

    Evansville, Indiana, United States Kenny Kent Toyota Lexus Full time

    Position OverviewKenny Kent Toyota Lexus is in search of a qualified candidate for the role of Service Advisor. The ideal applicant will possess prior experience in customer service, exhibit a friendly demeanor, and excel in a dynamic work environment.Key Responsibilities:Maintain a high Customer Satisfaction Index (CSI) as established by the service...

  • Vehicle Service Coordinator

    4 weeks ago

    Evansville, Indiana, United States Kenny Kent Toyota Lexus Full time

    Position OverviewKenny Kent Toyota Lexus is on the lookout for a dedicated **Service Advisor**. The ideal candidate will possess prior experience in customer service, exhibit a friendly demeanor, and excel in a dynamic work environment.Key Responsibilities:Maintain a high Customer Satisfaction Index (CSI) as determined by the service management team.Ensure...

  • Regional Technology Advisor

    2 days ago

    Evansville, Indiana, United States AGCO Full time

    Job Title: Regional Technology AdvisorWe are seeking a highly skilled Regional Technology Advisor to join our team at AGCO. As a key member of our organization, you will be responsible for providing technical support and expertise to our customers in the precision agriculture industry.Key Responsibilities:Install and configure precision planting retrofit...

  • Sales and Services Specialist

    4 weeks ago

    Evansville, Indiana, United States Sephora Full time

    Position Overview:As a Sales and Services Specialist, you will play a vital role in enhancing customer satisfaction and driving sales initiatives within our retail environment. Your primary focus will be on delivering exceptional service and supporting various sales-related activities.Key Responsibilities:1. Enhancing Customer Engagement: Foster a welcoming...

  • Cashier - Customer Service Representative

    2 weeks ago

    Evansville, Indiana, United States Kenny Kent Toyota Lexus Full time

    Job SummaryThe Service Cashier is a key member of the Kenny Kent Toyota Lexus team, responsible for providing exceptional customer service and ensuring a seamless payment experience for our clients. Key ResponsibilitiesProcess customer payments accurately and efficiently, using our dealership's computer system to compute and record transactions.Issue...

  • Private Wealth Advisor II

    1 day ago

    Evansville, Indiana, United States Old National Bank Full time

    Job Title: Private Wealth Advisor IIOld National Bank is seeking a Private Wealth Advisor II to join our team. As a trusted partner, we help our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities.Key Responsibilities:Manage a portfolio of client relationships, including regular meetings to...

  • Financial Wellness Advisor

    4 weeks ago

    Evansville, Indiana, United States Magellan Health Services Full time

    Position Title: Financial Wellness Advisor Organization: Magellan Health Services Work Location: Evansville, ILDeliver individualized financial advisory services to military personnel and their dependents. Provide guidance and education on various financial products and services. Assist clients in formulating budget plans for prolonged absences. Create and...

  • Financial Wellness Advisor

    4 weeks ago

    Evansville, Indiana, United States Magellan Health Services Full time

    Position Title: Financial Wellness Advisor Organization: Magellan Health Services Work Location: Evansville, ILDeliver individualized financial advisory services to military personnel and their dependents. Provide guidance and education on various financial products and services. Assist clients in formulating budget plans for prolonged absences. Create and...

Service Writer/Service Advisor

3 months ago

Evansville, Indiana, United States Palmer Trucks Full time

Job Type

Full-time

Description

Ensures that customers are greeted openly and friendly, coordinates customer repair requests, estimates the cost of repairs within set guidelines, and manages shop repair orders. Assists Service department with clerical duties, such as documentation required for warranty, policy settlements, customer, and vendor contact.

Essential Responsibilities:

  • Coordinates and tracks the status of customer repair orders with Service Manager and Shop Foremen for task assignment. Ensures customers receive the most expedient service available through listening, questioning, and understanding repair requests.
  • Works with Service Manager to ensure timely action taken and settled in areas of disputes and warranty.
  • Assures all documentation necessary for the sale of labor (customer, internal, and warranty) is complete and properly executed.
  • Maintains repair orders by ensuring they are properly opened and closed timely.
  • Stays informed of current service bulletins, recalls, and warranty information.
  • Informs the Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
  • Advises customers of needed service work, as well as suggests additional labor, parts, and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
  • Contacts vendors and OEM's for product information or authorizations.
  • Obtains purchase orders from customers and sublet providers.
  • Participates in training to stay current on technical and warranty issues.
  • Assists in maintaining a clean shop and office area.
  • Performs other duties as assigned by a Supervisor.
Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills

To perform this job successfully, an individual should know basic Computer skills and Repair Order Processing Software.

Certificates, Licenses, Registrations

Position requires the ability to operate motor vehicles and have a safe driving

Record. Current Commercial Driver's License is preferred but not required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sufficient manual dexterity to operate office equipment (or operate a PC)

Ability to climb ladders.

Ability requires a person to bend, twist, squat, reach to perform tasks on truck components.

Ability to lift a minimum of 60lbs - 150 lbs. Unassisted.

The noise level in the work environment is usually moderate due to tools and engine noise.

Competencies: Individuals need to have the following.
  • Resiliency - Quickly recovering from adversity.100
  • Customer Focus - Anticipating, meeting and exceeding customer needs, wants, and expectations.100
  • Flexibility - Readily modifying, responding, and adapting to change with minimal resistance.99
  • Time and Priority Management - Prioritizing and completing tasks to deliver desired outcomes within allotted time frames.99
  • Teamwork - Cooperating with others to meet objectives.
  • Appreciating Others - Identifying with and caring about others.
Behaviors
  • People-Oriented - The job requires building rapport with a wide range of individuals.73
  • Versatile - The job requires adapting to various situations with ease.
  • Frequent Change - The job requires rapid shifts between tasks.63
  • Urgency - The job requires decisiveness, quick response, and fast action.62
  • Interaction - The job requires frequent communication and engagement with others.
  • Competitive - The job requires assertiveness and a "will to win" in dealing with highly competitive situations.
  • Customer-Oriented - The job requires identification and fulfillment of customer expectations.58
  • Following Policy - The job requires adhering to rules, regulations, or existing methods.53
  • Analysis - The job requires compiling, confirming, and organizing information.
This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.

Position Benefits and Compensation Package

This is a full time position. It includes Health Insurance, a 401K Retirement Program, Vacation, Employee Assistance Program, a Clean Smoke and Drug Free Environment and Other Benefits.

About Palmer Trucks

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 600 individuals. With more than 32 million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward - 24 hours a day, 7 days a week.

We maintain a commitment to forming authentic and valuable connections through fulfilling the industry's unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value - personalized for you.

Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year, and are what have kept us On the Road Since 1965.

Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.