Anthropologie Omni Service Specialist

2 weeks ago


Chicago, Illinois, United States Urban Outfitters Full time

Job Title: Omni Service Specialist at URBN

Company Overview: Join the team at URBN, where we celebrate diversity and are dedicated to creating an inclusive environment for all employees.



Role Summary: The Omni Service Specialist plays a key role in enhancing the customer experience by assisting with omni service operations.

Location: Chicago, Illinois, United States


Role Responsibilities:

  • Strategically manage order queue and daily workload to ensure timely order fulfillment
  • Maintain high standards in packaging to exceed customer expectations
  • Utilize store technology for a seamless omni-channel shopping experience
  • Oversee omni processes to maintain fill rates and brand standards
  • Manage supply needs, technology, and workstations efficiently
  • Ensure compliance with safety standards and inventory accuracy
  • Communicate effectively with the leadership team on omni processes
  • Proactively address issues affecting order fulfillment

Role Qualifications:

  • Flexible availability to meet omni channel demands
  • Demonstrated experience in operational leadership
  • Desire to learn and advance within the organization

The Perks: Enjoy a range of benefits including medical, dental, vision, PTO, employee discounts, and more



Pay Range: Starting from USD $18.15/Hr


EEO Statement: URBN provides equal employment opportunities to all employees and applicants without regard to race, color, gender, religion, age, disability, nationality, or any other protected characteristic.



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