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Body Shop Advisor Assistant

1 month ago

Orchard Park, New York, United States Basil Family Dealerships Full time
Job DescriptionJob Description

Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then Basil Family Dealerships has an opportunity for you. As our Body Shop Advisor Assistant, you will work with some of the best collision center managers in the business to ensure that repairs are completed properly and delivered as promised. Our goal is to always exceed expectations, and we need advisors who feel the same way. We have excellent state-of-the-art tools and a great work environment. Come join the largest family-owned dealership in WNY as a Body Shop Advisor Assistant.

Position: Body Shop Advisor Assistant

Location: Now accepting applications for all 10 locations View locations here

Schedule: Full Time - Five Day Work Week

Compensation: $18-$20/Hour Depending on Experience

Responsibilities:
  • Establish good customer relations by providing excellent customer service, obtaining relevant customer information, and handling customer inquiries effectively
  • Customers' primary point-of-contact for body repair services
  • Ask questions to thoroughly understand customer needs to manage repair expectations
  • Timely communication between technical team and customers
  • Provide world-class service via timely communication with internal teams and to the customer
  • Navigate online computer system for client info management + timely repair order workflow
  • Record and maintain repair details in auto body shop records
  • Other duties as assigned
What's needed:
  • 100% commitment to customers
  • Proven communication skills
  • Proven ability to multi-task
  • Must be able to lead by example and give direction
  • Self-discipline
  • ADP/CDK experience preferred but not required
Benefits:
  • Competitive Wages
  • Medical Benefits
  • Weekly Pay
  • Sundays off
  • Paid Time Off
  • 401k
  • Continued Training
Valid NYS Driver's License RequiredCLICK HERE for more Basil Dealership career opportunities in WNY

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.

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