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Patron Services Attendant

3 months ago

Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

JOB RESPONSIBILITIES:

  • Responsible for assisting guests in designated areas within Patron Services.
  • Provides guests with programs and information as needed.
  • Responsible for accurate accounting of receipts for sales of programs and related journals.
  • Responsible for picking up and distributing programs, Racing forms, and harness eye.
  • Accurately completes reports for accounting purposes.
  • Promotes guest safety within respective areas.
  • Responsible for maintaining guest safety when horses are entering & exiting the Paddock area.
  • Performs all other duties as assigned.
  • Promotes outstanding customer relations.

JOB REQUIREMENTS:

  • Previous experience in customer service and public relations.
  • Must be knowledgeable of Thoroughbred Racing Industry.
  • Must have excellent written and verbal communication skills.
  • Must be able to work a flexible schedule to meet business demands.
  • Must be able to work flexible schedules due to the needs of the business, including mornings, evenings, nights, weekends, and holidays.
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