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Evening Service Associate

2 months ago

Wilmington, Delaware, United States Papa John's - Newcastle Full time

Apply Online or in-store Monday-Friday 2-4

Evening Team Member

The Evening Team Member is responsible for executing designated tasks to ensure high-quality products and exceptional service are provided to our patrons, adhering to Papa John's standards. This role requires compliance with the company's uniform, appearance, and operational guidelines as outlined in the Operations Manual, PIZZAcademy, Team Member Handbook, as well as local, state, and federal regulations.

Key Responsibilities

  • Carry out assigned duties at various workstations, which include crafting quality food items, preparing ingredients, processing orders, and delivering excellent customer service through friendly and professional interactions, whether in person or over the phone, while maintaining a sense of urgency in all tasks.
  • Collaborate effectively with team members by arriving punctually for shifts, supporting colleagues at different stations during work hours, and fulfilling all closing responsibilities, including cleaning tasks at the end of each shift. Uphold the company's image by adhering to uniform and appearance standards, and contribute to a lively atmosphere of teamwork and enjoyment.
  • Utilize the FOCUS System accurately, handle cash and credit transactions, and promote sales by suggestively upselling to enhance the average order value. Safeguard the company's resources by keeping work areas organized, safe, and clean, while consistently following safety and security protocols.

Note: This is a franchise position. At Papa John's, our people are our greatest asset. Our secret ingredient is YOU. Our employees, much like our toppings, are diverse yet come together to create the perfect pizza. Are you ready to add your unique flavor to our team? Both part-time and full-time positions are available, and we will provide training on all necessary skills.