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festival box office manager

3 months ago


San Rafael, California, United States EmergencyMD Full time
California Film Institute is hiring for the position of Mill Valley Film Festival Box Office Manager. This role involves managing all aspects of ticketing operations to ensure a seamless experience for customers and guests attending the Festival. Here are some details about the position and the organization:

Location:
San Rafael, CA (15 minutes North of the Golden Gate Bridge)

Status:
Full-Time, Salary, Seasonal, Hybrid/Remote, onsite starting 9/23/24

Compensation:
$1,280/week

About CAFILM:

CAFILM supports its mission to celebrate film as art and education through various events and programs. Founded in 1978, the Mill Valley Film Festival is a world-renowned 11-day event showcasing over 200 innovative US and international films. The organization is committed to diversity, equity, and inclusion, creating a safe and inclusive space for all staff, filmmakers, and audiences.

About the job:

Your role as the MVFF Box Office Manager involves overseeing ticketing operations, coordinating with various departments, and leading a team to ensure a positive and enjoyable experience for all attendees. This position offers the opportunity for personal and professional growth in a supportive and inclusive environment.

Key areas of responsibility:
- Manage ticketing operations within the Festival's ticketing application
- Coordinate complimentary ticket distribution and promotional activities
- Collaborate with different departments to ensure smooth delivery of benefits
- Recruit, train, and supervise box office staff
- Assist in venue set-up and strike operations
- Prepare daily box office reports and financial reconciliations

About you:

The ideal candidate has experience in customer service, strong leadership skills, and a proactive approach to problem-solving. You should be tech-savvy, detail-oriented, and able to handle multiple priorities effectively. Prior experience in a similar role and a passion for the film industry are desirable.

To apply, please submit:
Your resume with two references
A brief cover letter outlining your interest in the position and personal strengths
We are an equal opportunity employer dedicated to fostering an inclusive and diverse workplace. Discrimination or harassment of any kind is not tolerated. Come join us in celebrating the art of film and creating memorable experiences for our audiences.