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Box Office Manager

2 months ago

San Francisco, California, United States InsideHigherEd Full time
Position: Ticket Office Supervisor

Overview:
The Ticket Office Supervisor plays a crucial role in overseeing the daily operations of the ticketing department. This position involves managing staff, ensuring excellent customer service, and optimizing ticket sales processes.

Key Responsibilities:
1. Supervise ticket office staff and provide training to enhance their skills.
2. Monitor ticket sales and analyze trends to improve performance.
3. Ensure compliance with company policies and procedures.
4. Address customer inquiries and resolve issues effectively.
5. Collaborate with other departments to coordinate ticketing for events.

Qualifications:
1. Previous experience in ticketing or customer service management.
2. Strong leadership and communication skills.
3. Ability to work in a fast-paced environment.

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