Customer Development Manager
1 week ago
BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.
At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a "
CDM
," you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career. In 2021 and coming into 2022, Ryder continues to move the transportation industry forward. As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely. How?
Top Technology Provider for Food & Beverage Supply Chain
Top Third Party Logistics (3PL) Provider to the Retail Industry
Largest Electric Truck Footprint in the US
Job Summary
The Customer Development Manager position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process.
The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential. Some travel may apply for training. We also offer a full benefits package, 401k employer match, and a discount on shares
YOUR JOB SEARCH ENDS HERE.
Book of Business - Richmond, VA
Check out these videos
Ryder's been named:
"_ Top Company for Women to Work for in Transportation )
_"
by Women in Trucking, one of Fortune Magazine's
"_ World's Most Admired Companies )
_,"
one of
"_ America's Most Responsible Companies )
_"
by Newsweek.
We have the largest EV footprint in the U.S. In addition to that
, Verizon has recognized us with their Supplier Environmental Excellence Award )
.
\#LI-LT
#INDexempt
#FB
Essential Functions
Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business, goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.
Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.
Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations
Training and improvement of sales skills, industry knowledge and personal growth needs
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Demonstrates problem solving skills
Strong verbal and written communication skills
Effective interpersonal skills
Ability to analyze and interpret financial data
Ability to leverage customers financial data to determine needs and solutions match
Ability to work within various geographic and demographic environments
Ability to guide, engage, and impart knowledge to others
Willingness and ability to work with and mentor new sales employees
Ability to work independently and as a member of a team
Ability to work in team concept while holding self fully accountable
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Qualifications
Bachelor's degree required in Business, Marketing, Transportation or equivalent experience
Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
DOT Regulated:
No
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.
Job Category:
Outside Sales
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here $3.
to log in to Workday to apply using the internal application process.
\#wd
-
Business Development Manager
1 week ago
Richmond, Virginia, United States Barnes & Noble Full timeJob SummaryAs a Business Development Manager, you achieve sales goals and increase account sales through proactive outreach to corporations, institutions, schools, nonprofit agencies and literary organizations within your market. You spend the majority of your time outside our stores as a representative of Barnes & Noble, cultivating existing business,...
-
Development Manager
1 week ago
Richmond, Virginia, United States Lynx Ventures Full timeThe Development Project Manager is responsible for the financing, approvals and design of infrastructure, affordable housing developments and mixed-use community development projects. Project Manager must provide high quality development management, managing implementation, construction and financial objectives of the project, and meeting project objectives....
-
Quality Management Development Associate
1 month ago
Richmond, Virginia, United States UFM Full timeOur opportunity is a developmental position that will allow this individual to train and develop quality processes at our Dawn, TX flour mill with the ability to implement these processes across our Utah and East Coast facilities. The ideal candidate will be willing to travel to multiple locations.The Quality Management Development Associate is responsible...
-
Manager of Customer Accounting
1 week ago
Richmond, Virginia, United States ProspectBlue Full timeProspectBlue is partnered with a financial and equipment leasing client that is looking to a Manager of Customer Accounting to join its office in Richmond, VAJob Description:In this role, you will oversee the day-to-day account activities of our customer base. In addition, you will work closely with our billing team on a daily basis, as well as serve as a...
-
Customer Service Manager
1 week ago
Richmond, Virginia, United States Ace Cash Express Full timeCash handling experience (1 Year+ required) High School Diploma or equivalent (required) High-energy to effectively multi-task and manage numerous transactions Positive, customer service-driven attitude Ability and desire to work independently, with little to no supervision Sales: 2 years (Required) Customer service: 2 years (Required) Responsibilities You...
-
Learning and Development Manager
1 week ago
Richmond, Virginia, United States W.M. Jordan Full timeW. M. Jordan Company offers industry-leading strategies for construction management, design-build, virtual construction, and public-private partnerships in Virginia and the Carolinas. A family-owned company, W. M. Jordan is committed to life-long learning, developing construction professionals, general wellness for all employees, and giving back through...
-
Development Management Team Leader
1 week ago
Richmond, Virginia, United States Newstartmag Full timeSalary:35,745 to 37,728 per annum Expires:Company:North Yorkshire County Council Website:Location:North YorkshireApply Now **Development Management Team Leader (Planning) Richmond**Role Summary:As the Development Management Team Leader you will work within the Development Management Team to assist the Planning Manager in the delivery of the development...
-
Business Development Manager
1 week ago
Richmond, Virginia, United States Exiger Full timeBusiness Development ManagerWe're looking for a Business Development Manager to lead Exiger's team of Commercial BDRs in generating qualified leads and driving revenue growth. The ideal candidate will have a proven track record in SaaS sales, exceptional leadership skills, and a passion for developing and mentoring a high-performing team.What You'll Do:Lead...
-
Customer Technical Solutions Manager
4 weeks ago
Richmond Heights, Virginia, United States BAE Systems Full timeJob Description Looking for a proactive, forward-thinking, self-starter for a position as a Customer Technical Solutions (CTS) Manager for GXP products. Lead employees on providing solutions to current and pending customers of GXP products and services. Provide leadership and guidance to employees in various subjects, but can include doing on-site...
-
Customer Technical Solutions Manager
1 month ago
Richmond Heights, Virginia, United States BAE Systems Full timeJob Description Looking for a proactive, forward-thinking, self-starter for a position as a Customer Technical Solutions (CTS) Manager for GXP products. Lead employees on providing solutions to current and pending customers of GXP products and services. Provide leadership and guidance to employees in various subjects, but can include doing on-site...
-
Land Development Project Manager
1 week ago
Richmond, Virginia, United States VHB Full timeOverview:ABOUT THE POSITIONVHBs I-64 offices (Richmond, VA; Virginia Beach, VA; Williamsburg, VA) are seeking a Land Development Project Manager to join our growing Land Development and Planning and Design team. This is an exciting opportunity to work within a dynamic team, across diverse disciplines, giving you exposure to a wide variety of projects in size...
-
ColdFusion Developer
1 week ago
Richmond, Virginia, United States VSG Business Solutions LLC Full timeJob DescriptionJob DescriptionColdFusion Developer to provide development support in a small web applications team. Developer will be assigned existing applications to maintain and enhance.The client is seeking a motivated developer to augment a small web applications team. The primary responsibility will be to maintain, enhance, and document assigned web...
-
SharePoint Architect/ Developer
1 week ago
Richmond, Virginia, United States Apollo Technology Solutions LLC Full timeJob Title: SharePoint ArchitectLocation: Richmond, VA (Remote)Contract: 12+ MonthsJob Description:Advise customers on SharePoint and Microsoft Power Platform features and how they apply to their unique needsImplement an agencywide records and document management automation systemCollaborate with stakeholders to create consistent user-friendly design and...
-
ColdFusion Developer
1 week ago
Richmond, Virginia, United States TalentBridge Full timeJob Title: ColdFusion Developer Job Summary: We are seeking a motivated ColdFusion Developer to join a small web applications team. The primary responsibility will be to maintain, enhance, and document assigned web applications developed in ColdFusion. The developer will also assist in the development of new applications. Key Responsibilities: Maintain and...
-
Customer Care
1 week ago
Richmond, Virginia, United States Renewal By Andersen Full time**Customer Care** Richmond, VA Operations Full Time We are seeking someone who is super organized, and detail oriented to be a key support member in the Customer Care realm of replacement windows, entry doors and patio doors. The right candidate brings a love of learning and improving, prefers working in a fast-paced environment, and is motivated. Follow...
-
NET Developer
1 week ago
Richmond, Virginia, United States LingaTech Full timeJob DescriptionJob DescriptionContract Length: 10 months + extension for another 6 months to 1+ yearsLocation: Remote in Virginia - occasional on-site meetings in Richmond, VACandidates must live a commutable distance from RichmondPosition will develop & support web based .NET applications to effectively manage technology investments, programs, and projects....
-
Analyst, Customer Relations
1 month ago
Richmond, Virginia, United States CarMax Full time7975 - Richmond CEC Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be ABOUT THIS JOBThe Customer Relations Analyst is responsible for being the number one advocate for our customers in our response and resolution to escalated customer contacts and all contact types that Customer Relations supports. This includes high-risk...
-
Analyst, Customer Relations
4 weeks ago
Richmond, Virginia, United States CarMax Full time7975 - Richmond CEC Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be ABOUT THIS JOBThe Customer Relations Analyst is responsible for being the number one advocate for our customers in our response and resolution to escalated customer contacts and all contact types that Customer Relations supports. This includes high-risk...
-
Business Development Associate
1 week ago
Richmond, Virginia, United States Ryan Specialty Full timeRT Specialty, a division of Ryan Specialty, is looking for a Business Development Associate to join our Richmond team. We are a fast-paced, energetic, and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. Ryan Specialty has been named one of America's Most Loved Workplaces by Newsweek and...
-
Customer Experience Specialist
1 week ago
Richmond, Virginia, United States Faye Full timeFaye is looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.We work in a fun, collaborative and...