![SkyReps LLC](https://media.trabajo.org/img/noimg.jpg)
Airline Cargo Customer Service Agents
6 days ago
Job Overview:
Duties:
- Enter and Update Cargo Reservations using Airline's Cargo Reservation System
- Verify capacity, routings and plan and prioritize the FBL and Priority List for each flight
- Conduct data entry tasks accurately and efficiently
- Respond to Track and Trace requests
- Communicate effectively with customers to understand their needs
Experience:
- Previous experience from international freight forwarding or with an airline in cargo or passenger customer service, or sales or handling is strongly preferred
- Proficiency in English (written, spoken and reading)
- Strong communication skills with the ability to articulate information clearly
- Familiarity with IATA rules, airport codes, and international geography
- Good math skills and ability to work with software tools such as Excel, or Word
Pay:
$ $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- Inperson
- Office
Application Question(s):
- Do you have at least one year of Transportation related customer service or operations experince?
Experience:
- Air Cargo/Forwarding: 1 year (required)
Location:
- Dulles, VA (required)
Shift availability:
- Day Shift (required)
- Night Shift (preferred)
Ability to Commute:
- Dulles, VA (required)
Ability to Relocate:
- Dulles, VA: Relocate before starting work (preferred)
Work Location:
In person
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