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Looking for Business Analyst ONSITE at IL
3 months ago
Job Title Senior Business Analyst
Days per week 5 days Monday to Friday
Job Brief:
Job Responsibilities:
Maintains a solid knowledge base of the functional capabilities and is a Subject Matter Expert for the ecommerce domainpreferably B2B.
Assists Project Manager/TDM in directing, and reviewing all activities associated with delivering technology products.
Responsible for product quality, project timeliness, and customer satisfaction.
Serves as functional and business process expert, ensuring that both business needs and end-user needs are understood and reflected in every solution we deliver, distinguished by world-class quality.
Collaborates with the Clients, Engagement Managerand TDM in creating and presenting the appropriate project on-boarding processes and materials (Charter/SOW/High-level Requirements) and operational & support activities.
Creates documentation including requirement User Stories, Acceptance Criteria, Feature Description PowerPoint decks, Process Flows and Analysis Models, Personas, Journey Maps, Wireframes and User Guides.
Manages the Product Backlog for a Product, working with the Project Manager to prioritize requirements, define and manage scope and sprints for a project.
Works with the Engagement Manager and clients to plan user engagement activities and execute User Acceptance Testing (UAT) and/or facilitate continuous testing during agile projects.
Working closely with stakeholders, product owners, and development teams, they ensure accurate capturing and translation of requirements into actionable tasks.
Responds proactively to both business and project issues and escalates appropriately.
Provides operational support to practitioners and firm clients. Engages with various ITS organizations to resolve problems as they arise.
Primary Qualifications:
Minimum 8 years of experience working in supporting multiple software projects in various IT roles.
6+ years of Business Analyst or System Analysis experience.
Create strong BRD's along with other BA documentation.
Ability to push back on scope creep and someone who feels comfortable escalating issues with the client.
Must have experience providing Analyst support for ServiceNow implementation projects.
Business Analysts leverage JIRA to gather, document, and prioritize project requirements.
Must have in-depth knowledge of software development lifecycles including agile development and testing.
Prior experience that demonstrates good business understanding is needed (experience in anecommerce domain is a plus).
Demonstrated ability in applying repeatable quality assurance processes and methods to enterprise wide technology projects or initiatives.
Excellent written and verbal communications, organization, analytical,management, planning and leadership skills and remote collaboration skill are a must.
Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams in a large matrix organization environment.
The Business Analyst will be responsible for working and collaborating with both existing & prospective customers to gain understanding of their requirements and business processes.
Fosters a climate conducive to establishing positive working relationships with clients (internal and external).
Technical Skills:
Agile Methodologies
Jira & Confluence
Microsoft Office Suite
Microsoft Visio, Figma or other Prototyping tools
Looking for Business Analyst ONSITE at IL
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