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Business Intelligence Analyst

3 months ago

Shrewsbury, Massachusetts, United States University of Massachusetts Medical School Full time

Overview:

Under the general direction of the Executive Dir, BTS Business Intelligence, this position provides overall, hands-on business intelligence & analytics on a wide range of initiatives. Business Intelligence Analyst will be responsible for bringing together data from various sources to analyze and present findings to the business. This role will identify trends, gaps, process improvements and empower the business units to make decisions with insightful analysis of data. It will partner with our external clients on consulting engagements and work cross-functionally with internal departments & senior leadership to determine best practices and solutions for any current (data) quality issues. This position will serve in an integral role developing data-driven business solutions using advanced analytical tools and techniques.

Responsibilities:
  • Enables data driven decision making through the development of new analytical solutions, data visualization & tools.
  • Creates robust, reusable data querying, transformation, and visualization processes in SQL, Excel and other tools.
  • Supports the creation and management of the True North dashboard.
  • Engages with clients to build, execute, and sustain measurement systems and key analytical processes.
  • Actively seeks to increase client base through networking, prospecting, leveraging ally relationships and generating referrals from existing clients and professional networks.
  • Provides advanced data analytics for business units internal and external initiatives.
  • Integrate multiple data sources into on visualization to tell a story.
  • Leverages analytics and visualization tools to present information in a way that drives fact-based decision making.
  • Partners with key stakeholders to identify business needs and substandard systems.
  • Balances technology and business issues as well as communicate appropriately with both technology and business experts.
  • Partners with operational leaders on streamlining of data flow processes and quality improvements.
  • Performs data analysis using available tools and publish/ design reports as requested.
  • Develops workflows, process maps use case diagrams, flowcharts, and other analysis-type documentation.
  • Performs industry research to clarify, define, or satisfy technology or business process issues.
  • Develops analytical reports and represent large, complex sets of data through visual representation.
  • Lead analyses and manage large datasets from claims and encounter data to support analyses through use of efficient SAS/SQL code.
  • Utilize strong analytic consulting skills, and a customer service focus in order to design and deliver analytic projects to client specifications.
  • Independently identify and report data patterns and abnormalities.
  • Provide analysis of key metrics and data trends.
  • Demonstrate exceptional analytic and problem-solving skills.
  • Test, track and monitor data for quality, integrity and trends.
  • Merge multiple databases and data sources to produce answers to complex business questions.
  • Demonstrate attention to detail and deliver quality work products.
  • Partner with business unit leaders and/or clients to leverage data analytics to inform operational workplans or future deliverables.
  • Serves as lead business intelligence consultant on client engagements and projects.
  • Monitors and manages project scope and enforce change management.
  • Helps align organizational efforts to measurable outcomes.
  • Perform other related duties as assigned.
Qualifications:

REQUIRED QUALIFICATIONS:

  • Bachelor's Level Degree or equivalent in business, mathematics, information technology or related field.
  • 5 - 7 years of progressive experience in analytics or technology.
  • Experience in creating reports, dashboards, models and presentations to support informed decisioning.
  • Experience in using mathematics, data visualization tools, business analysis, and technology to transform. high volumes of complex data into solutions.
  • Advanced in MS Excel, Tableau, PowerBI
  • Proficient in SQL and/or SAS.
  • Strong critical thinking, problem solving & communication skills (written and verbal).
  • Ability to travel internationally