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Director - Quality Management
3 months ago
JOB SUMMARY The Director-Quality Management plans, coordinates, monitors and evaluates all components of an integrated quality system, including quality measurement and reporting, patient safety initiatives and risk management. MINIMUM QUALIFICATIONS Education: Must have a Bachelors Degree in Health Information Management, Nursing, Health Care Management or a related field, plus experience. Must obtain a Masters Degree within four (4) years of employment at St. Lukes. Experience: Five (5) years of successful experience in a healthcare setting which includes one (1) year of management experience. License/Certification/Registration: Per applicable degree, example; Registered Nurse (RN) or Registered Health Information Administrator (RHIA). PREFERRED QUALIFICATIONS Education: N/A Experience: Direct experience in a health care quality position. Licensure/Certification/Registration: Registered Records Administrator or; Licensed Registered Nurse Certified Professional in Health Care Quality (CPHQ) or Certified Professional in Health Care Risk Management (CPHRM). KNOWLEDGE, SKILLS AND ABILITIES Knowledge of quality improvement principles, tools, techniques and methods, statistics, data analysis, computer applications and medical/legal issues. Knowledge of the principles and methods of supervision and management. Ability to plan budget, organize, implement and evaluate departmental activities and responsibilities. Ability to effectively communicate both orally and in writing; to establish and maintain good working relationships; to exercise good judgment and accept personal responsibilities.# # READING - Advanced: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquires or complaints. WRITING - Advanced: Ability to write speeches and articles for publication that conform to prescribed style and format. SPEAKING - Advanced: Ability to effectively present information and respond to questions from groups of managers, top management, public groups, clients, customers, and the general public. MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry. REASONING ABILITY - Advanced Skills: Ability to define and solve problems, collect data, establish facts, draw valid conclusions and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS AND ENVIRONMENT PHYSICAL DEMANDS Stand - Occasionally Under 1/ hours) Walk - Occasionally Under 1/ hours) Sit - Continuously Over 2/3 (5.5 # 8 hours) Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 # 8 hours) Reach with hands and arms - Occasionally Under 1/ hours) Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/ hours) Bending-repetitive forward - Occasionally Under 1/ hours) Talk or hear - Continuously Over 2/3 (5.5 # 8 hours) # LIFTING REQUIREMENTS Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 # 5.5 hours) Up to 25 pounds - Occasionally Under 1/ hours) # WORK ENVIRONMENT Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
- JOB SUMMARY
- The Director-Quality Management plans, coordinates, monitors and evaluates all components of an integrated quality system, including quality measurement and reporting, patient safety initiatives and risk management.
- MINIMUM QUALIFICATIONS
- Education: Must have a Bachelors Degree in Health Information Management, Nursing, Health Care Management or a related field, plus experience. Must obtain a Masters Degree within four (4) years of employment at St. Lukes.
- Experience: Five (5) years of successful experience in a healthcare setting which includes one (1) year of management experience.
- License/Certification/Registration: Per applicable degree, example; Registered Nurse (RN) or Registered Health Information Administrator (RHIA).
- PREFERRED QUALIFICATIONS
- Education: N/A
- Experience: Direct experience in a health care quality position.
- Licensure/Certification/Registration: Registered Records Administrator or; Licensed Registered Nurse Certified Professional in Health Care Quality (CPHQ) or Certified Professional in Health Care Risk Management (CPHRM).
- KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of quality improvement principles, tools, techniques and methods, statistics, data analysis, computer applications and medical/legal issues. Knowledge of the principles and methods of supervision and management. Ability to plan budget, organize, implement and evaluate departmental activities and responsibilities. Ability to effectively communicate both orally and in writing; to establish and maintain good working relationships; to exercise good judgment and accept personal responsibilities.
* - READING - Advanced: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquires or complaints.
- WRITING - Advanced: Ability to write speeches and articles for publication that conform to prescribed style and format.
- SPEAKING - Advanced: Ability to effectively present information and respond to questions from groups of managers, top management, public groups, clients, customers, and the general public.
- MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.
- REASONING ABILITY - Advanced Skills: Ability to define and solve problems, collect data, establish facts, draw valid conclusions and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- PHYSICAL DEMANDS AND ENVIRONMENT
- PHYSICAL DEMANDS
- Stand - Occasionally Under 1/ hours)
- Walk - Occasionally Under 1/ hours)
- Sit - Continuously Over 2/ hours)
- Use hands to finger, handle, or feel - Continuously Over 2/ hours)
- Reach with hands and arms - Occasionally Under 1/ hours)
- Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/ hours)
- Bending-repetitive forward - Occasionally Under 1/ hours)
- Talk or hear - Continuously Over 2/ hours)
- LIFTING REQUIREMENTS
- Up to 10 pounds - Frequently 1/3 to 2/ hours)
- Up to 25 pounds - Occasionally Under 1/ hours)
- WORK ENVIRONMENT
- Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
