Network Support Specialist

2 weeks ago


Uniondale, New York, United States Frequency Electronics, Inc Full time

Function and Scope of Responsibilities:

Provide network support, maintenance and troubleshooting services for corporate network, under the direction of the Network Manager.

Principal Responsibilities:

  • Complete projects as per the supervisor's direction.
  • Provide layer support for all network devices, including but not limited to workstations, servers, VoIP phones, video conference units, CCTV cameras, and wireless access points.
  • Plan for and execute firmware/software upgrades on all network equipment.
  • Troubleshoot and maintain wireless infrastructure technologies such as controllers, access points, and Identity Services.
  • Follow and implement current information security best practices in administering all network equipment and services.
  • Support and troubleshoot WAN connections for subsidiary locations.
  • Investigate network outages.
  • Create and maintain documentation of network infrastructure diagrams, device inventory, and knowledge base articles.
  • Perform other departmentrelated support activities as needed.

Education Requirements:


A Bachelor's degree is preferred in Information Systems, Computer Science, or a related field, or equivalent working knowledge of network operation systems and configurations is required.


Training, Skills, Knowledge, Experience:

  • Ability to work independently and as a team member.
  • Willingness to learn and attend training as needed.
  • Experience with switches, routers, network infrastructure, and monitoring tools.
  • Networking certifications are a plus.
  • This position requires occasional availability outside regular business hours for equipment installation, firmware/software updates, and other maintenance tasks as required.
  • This position could, on occasion, require kneeling, pushing, pulling, and lifting heavy equipment in support of IT.

Working Conditions:

Must have valid driver's license/ ability to travel to NJ subsidiary, when requested to do so.

Must be willing to work weekends and evenings if necessary.

EOE/Disability/Veteran

This position is on site

We offer a comprehensive benefit package including: Health Insurance, Dental and Vision, Life Insurance, Short and Long Term Disability. Flexible spending option and 401K.

We also offer paid time off including:
Vacation, Sick and Paid Holidays

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