External Asset Protection Specialist

2 weeks ago

Uniondale, United States Delta Strategic Solutions,Inc Full time

Asset Protection External Specialist - Full Time Position (New York City)

**Duties/Responsibilities**
- Detect and assist with the apprehension of people or persons committing theft and fraud against client stores.
- Complete the prosecution process: report to police, case reports, attend court and testify as required.
- Report alert signals indicating possible internal dishonesty to the appropriate members of Asset Protection team.
- Investigate, identify, and report issues regarding external theft and shrink causing issues affecting client stores, to the appropriate members of the AP team and ORC Investigator.
- Develop effective partnerships with other Loss Prevention members, store management and outside agencies including the Police, Mall Security and AP Peers.
- Dissemination of appropriate intelligence to AP team and ORC Investigator.
- Maintain accurate report records and case building documentation.

Support the ORC investigator and AP team with store blitzes and surveillance.
- Review and archive CCTV surveillance.
- Input and document theft incident into company case management systems.
- Complete monthly and quarterly reports for AP team.
- Maintain KPI log.
- Appearance must be professional and within guidelines of assignment requirements.
- Follow all local, state, and federal laws while providing investigation services.

**Required Skills/Abilities**
- High School education or equivalent required
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the Store team.
- Excellent Customer service skills.
- Proven ability to effectively resolve conflict.
- Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

**Education and Experience**
- High School education or equivalent required, College degree in Criminal Justice, Police Service or related fields preferred.
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the Store team.
- Excellent Customer service skills.
- Proven ability to effectively resolve conflict.

**Physical Requirements**

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

- Ability to patrol the property and access areas quickly.
- Physically able to capture and detain individuals if necessary.
- Prolonged periods sitting at a desk and monitoring surveillance equipment.
- Must be able to lift 50 pounds at a time.

Pay: $27.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Loss prevention: 1 year (preferred)

License/Certification:

- New York State Guard Card (preferred)

Work Location: In person

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