![Micro Merchant Systems](https://media.trabajo.org/img/noimg.jpg)
Pharmacy Application Tech Support L1
4 weeks ago
Mission: To provide our customers with innovative Pharmacy Management Solutions that meet their unique needs. Our company motto, "Software without Limits," is a testament to our commitment to continuous improvement and innovation.
Vision: To lead the Pharmacy Management Software industry with innovative solutions that allow pharmacies to better serve their patients with the highest efficiency and functionality.
Values: Innovation, Reliability & Customer Service
Principal Responsibilities: (Essential Function)
- Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers.
- Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining effective KPIs (95% First-Call Resolution) and SLAs (90% of all calls answered/responded to within 60 seconds).
- Become proficient in resolving routine pharmacy customer inquiries such as insurance rejections, software/hardware/network settings, and functionality questions on our line or Prime branded pharmacy management products, services, APPs, and Interfaces.
- Execute effective Root Cause Analysis escalations in collaboration with Support Service Manager and Subject Matter Experts as required to ensure effective ticket resolution and customer satisfaction
**Featured Benefits**:
- Snacks and Drinks - HQ
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k company match
- HSA/FSA/Commuter
- Paid STD/Life
- Employee discount program
- Employee assistance program
- Spring Health - mental well-being program
About PrimeRx
PrimeRx, developed by Micro Merchant Systems, is the premier pharmacy management software solution for pharmacies of every size. PrimeRx is an award-winning, all-encompassing solution that automates core functions, streamlines workflows, and empowers pharmacies to provide exceptional patient care. With its intuitive, adaptable interface, pharmacies can customize their experience, placing patients at the forefront. PrimeRx is trusted by thousands of pharmacies nationwide and was recently acknowledged for innovation by the American Business Awards. PrimeRx is the catalyst for transforming your pharmacy and enhancing patient care.
Explore its potential at primerx.io
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
-
Pharmacy Operations Support
2 weeks ago
Uniondale, United States PharMerica Full timeOur Company: PharMerica Overview: **_ Join our PharMerica team!_**_ PharMerica is a _**_closed-door pharmacy_**_ where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a _**_non-retail pharmacy_**_ environment. Our organization is in _**_high growth mode_**_, which means _**_advancement...
-
Pharmacy Technician CPhT
1 month ago
Uniondale, United States Flexible Pharmacy Staffing Full timeJob DescriptionJob DescriptionSeeking certified pharmacy technicians for long-term care pharmacy staffing assignments that work around your schedule. Immediate Coverage begins 05/28/2025 and is needed through 07/25/2024. Assignments may be of variable length (from PRN single to multiple days, sometimes contract, occasionally you may receive permanent...
-
Pharmacy Technician CPhT
4 weeks ago
Uniondale, United States Flexible Pharmacy Staffing Full timeJob DescriptionJob DescriptionSeeking certified pharmacy technicians for long-term care pharmacy staffing assignments that work around your schedule. Immediate Coverage begins 05/28/2025 and is needed through 07/25/2024. Assignments may be of variable length (from PRN single to multiple days, sometimes contract, occasionally you may receive permanent...
-
Pharmacy Technician
4 weeks ago
Uniondale, United States Jackson Pharmacy Full timeJackson Pharmacy Professionals is the one of the nation's leading pharmacy-specific staffing and placement companies. We are currently hiring for Long-term Care Pharmacy Technician in Uniondale, NY. Apply today for immediate consideration! Certification not required. $18/hr plus benefits starting day 1! Pharmacy Technician Position Details: $18/hr...
-
Pharmacy Technician
1 month ago
Uniondale, United States Jackson Pharmacy Full timeJackson Pharmacy Professionals is the one of the nation's leading pharmacy-specific staffing and placement companies. We are currently hiring for Long-term Care Pharmacy Technician in Uniondale, NY. Apply today for immediate consideration! Certification not required. $18/hr plus benefits starting day 1! Pharmacy Technician Position Details: $18/hr...
-
Pharmacy Technician
4 weeks ago
Uniondale, United States Jackson Pharmacy Full timeJackson Pharmacy Professionals is the one of the nation's leading pharmacy-specific staffing and placement companies. We are currently hiring for Long-term Care Pharmacy Technician in Uniondale, NY. Apply today for immediate consideration! Certification not required. $18/hr plus benefits starting day 1! Pharmacy Technician Position Details: $18/hr...
-
Mobile Pharmacy Technician
4 weeks ago
Uniondale, United States PharMerica Full timeOur Company: PharMerica Overview: PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers...
-
Customer Service Pharmacy Technician
4 weeks ago
Uniondale, United States PharMerica Full timeOur Company: PharMerica Overview: PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers...
-
PHARMACY TECHNICIAN
4 weeks ago
Uniondale, United States PharMerica Full timeOur Company PharMerica Overview PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. This...
-
Uniondale, United States Res-Care, Inc. Full timeOur Company PharMerica Overview PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers...
-
Pharmacy Technician
2 weeks ago
Uniondale, New York, United States Actalent Full timeUrgently Hiring a Pharmacy Technician in Uniondale, NYWe offer medical, dental, vision, 401k, and competitive payDescription:Assist customers/clients with patient information and medication therapies.Process out on pass, refill orders, special delivery requests, patient discharge orders, etc.Facilitate communication between Pharmacist and physician...
-
Pharmacy Technician
13 minutes ago
Uniondale, United States Actalent Full timeJob Title: Pharmacy Technician Job Description Join our team as a Pharmacy Technician where you will assist customers and clients with patient information and medication therapies. Your responsibilities will include processing out on pass, refill orders, special delivery requests, and patient discharge orders. You will facilitate communication between...
-
Pharmacy Help Desk Specialist
4 weeks ago
Uniondale, United States Micro Merchant Systems Full timePrincipal Responsibilities: (Essential Function) - Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers. - Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining...
-
RN / Registered Nurse - Uniondale
2 months ago
Uniondale, United States Five Star Nursing Full timeHiring Registered Nurses (RNs) for Skilled Nursing FacilityMake a Difference on Your Own Schedule and Terms!We are seeking compassionate RNs / Registered Nurses to work within our client's facilities, providing follow-through of the physician-established plan of treatment and working under the supervision of the RN Supervisor. Five Star believes that...
-
RN / Registered Nurse - Uniondale
4 weeks ago
Uniondale, United States Five Star Nursing Full timeHiring Registered Nurses (RNs) for Skilled Nursing FacilityMake a Difference on Your Own Schedule and Terms!We are seeking compassionate RNs / Registered Nurses to work within our client's facilities, providing follow-through of the physician-established plan of treatment and working under the supervision of the RN Supervisor. Five Star believes that...
-
CNA / Certified Nurse Aide - Uniondale
4 weeks ago
Uniondale, United States Five Star Nursing Full timeFive Star Nursing - Hiring Certified Nurse Aides (CNAs) for Skilled Nursing FacilitiesMake a Difference on Your Own Schedule and Terms!We are seeking compassionate CNAs/ Certified Nurse Aides to work within our client's facilities, providing support with daily living tasks and personal care under the supervision of a Registered Nurse. As a Five Star CNA, you...
-
(LPN) Licensed Practical Nurse
2 months ago
Uniondale, United States Five Star Nursing Full timeYOUR FUTURE STARTS NOW! Are you a Licensed Practical Nurse looking for a great career opportunity, or a new LPN looking to gain invaluable experience? Join the Fine Care Center family! With competitive wages, flexible scheduling, medical benefits, and 24/7 support, we invite you to join our dedicated team! Whether you are looking for full-time, part-time or...
-
(CNA) Certified Nursing Assistant
2 months ago
Uniondale, United States Five Star Nursing Full timeYOUR FUTURE STARTS NOW!Are you a Certified Nursing Assistant looking for a great career opportunity, or a new CNA looking to gain invaluable experience? Join the Fine Care Center family! With competitive wages, flexible scheduling, medical benefits, and 24/7 support, we invite you to join our dedicated team! Whether you are looking for full-time, part-time...
-
(CNA) Certified Nursing Assistant
2 months ago
Uniondale, United States Five Star Nursing Full timeYOUR FUTURE STARTS NOW!Are you a Certified Nursing Assistant looking for a great career opportunity, or a new CNA looking to gain invaluable experience? Join the Fine Care Center family! With competitive wages, flexible scheduling, medical benefits, and 24/7 support, we invite you to join our dedicated team! Whether you are looking for full-time, part-time...
-
(CNA) Certified Nursing Assistant
4 weeks ago
Uniondale, United States Five Star Nursing Full timeYOUR FUTURE STARTS NOW!Are you a Certified Nursing Assistant looking for a great career opportunity, or a new CNA looking to gain invaluable experience? Join the Fine Care Center family! With competitive wages, flexible scheduling, medical benefits, and 24/7 support, we invite you to join our dedicated team! Whether you are looking for full-time, part-time...