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Technical Engineer

3 months ago

Cincinnati, Ohio, United States Saxon Global Full time
  • Technology Engineer #1: File Transfer, FTP/SFTP/MQFTE, IBM MQ (Connect:Direct nice to have)
  • Technology Engineer #2: File Transfer, DataPower, IBM MQ
Essential Job Functions
  • Perform Integration Engineering functions including but not limited to:
    • MQ Administration, File Transfer Administration
    • Fulfill service requests
    • Diagnose root cause issues
    • Develop Monitoring Dashboards
  • Design, develop, and implement integrations based on user feedback.
  • Analyze support data and trends to reduce time and money spent towards support activities.
  • Analyze security and compliance issues and be able to remediate.
  • Troubleshoot production issues and coordinate with the development team to streamline code deployment.
  • Implement automation tools and frameworks (CI/CD pipelines).
  • Collaborate with team members to improve the company's engineering tools, systems and procedures, and data security.
  • Deliver quality customer service and resolve end-user issues in a timely manner.