Branch Operations Manager Marina

2 weeks ago

San Francisco, California, United States WELLS FARGO BANK Full time
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today. About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at In this role you will:
  • Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
  • Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
  • Perform operational and customer support tasks
  • Provide excellent customer service, engage customers in conversations, and build relationships with them
  • Manage the schedule and the daily operations of the teller line
  • Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
  • Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
  • Support customers and employees in resolving or escalating concerns or complaints
  • Collaborate and consult with branch employees, colleagues, and mid-level managers
  • Interact directly with customers
  • Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
  • Manage allocation of people and financial resources for branch operations
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
  • 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of Leadership experience
Desired Qualifications:
  • Leadership skills including the ability to build, develop, and motivate a diverse work team
  • Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
  • Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • Knowledge and understanding of laws and regulations pertaining to the banking industry
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Cash handling experience
Job Expectations:
  • Ability to work weekends and holidays as needed or scheduled
  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
  • This position is not eligible for Visa sponsorship
Pay Range
$ $33.22
Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement
Posting End Date:
10 Jun 2024
* Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  • Branch Operations Manager Marina

    3 weeks ago

    San Francisco, California, California, United States WELLS FARGO BANK Part time

    Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best...

  • Branch Manager

    2 weeks ago

    San Francisco, California, United States Sherwin-Williams Full time

    The Branch Manager is responsible for overseeing the daily operations of their commercial paint branch, making sure it runs smoothly and effectively. This includes managing all aspects of branch operations, including scheduling, customer service, mar Branch Manager, Manager, Operations, Retail, Banking

  • Branch Manager

    2 weeks ago

    San Francisco, California, United States Elwood Staffing Full time

    Job Description Job Description When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made...

  • Branch Manager

    2 weeks ago

    San Francisco, California, United States Clean Harbors Full time

    **Branch Manager - Salt Lake City,UT** Location: Salt Lake City, UT, United States Date Posted: Feb 24, 2022 Category: General Management Job ID: 81180 Share: share to e-mail **Job Description** **The Opportunity:** The **Field Services Branch Manager** will be responsible for the overall operation of their assigned branch office. This includes ensuring...

  • Manager Branch Sales

    2 weeks ago

    San Francisco, California, United States First Citizens Bank Full time

    Overview The Manager of Branch Sales manages sales performance for multiple branches in the Bay Area including San Francisco, San Mateo, Palo Alto and San Jose. This leader implements and manages staffing and sales activity plans to meet business deposit and revenue growth goals. Drives accountability to the acquisition, expansion and retention of banking...

  • Branch Manager

    2 weeks ago

    San Diego, California, United States Financial Partners Credit Union Full time

    Branch ManagerWe are looking for a successful and driven Branch Manager for our established Mission Valley, San Diego location. The branch manager will drive business development within the regional territory, lead in-branch sales, and manage the teams goals and achievements. This position is highly focused on increasing regional business development and...

  • Branch Manager II San Francisco, CA

    2 weeks ago

    San Francisco, California, United States Alphaprotechnology Full time

    Branch Manager II San Francisco, CAJob Location: CAWorker Location: Onsite As a member of our organization, you will be leading your branch sales team, your responsibilities will be to develop branch sales, maximize branch employee performance through appropriate human resource management, plan, direct and manage the marketing, business development and sales...

  • Branch Manager

    4 weeks ago

    San Marcos, California, United States REXEL Full time

    The position of Branch Manager will be based out of our San Marcos, TX location SummaryThe Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares, and executes annual budgets, and plans...

  • Branch Manager

    1 month ago

    San Marcos, California, United States REXEL Full time

    The position of Branch Manager will be based out of our San Marcos, TX location SummaryThe Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares, and executes annual budgets, and plans...

  • Assistant Branch Manager

    2 weeks ago

    San Jose, California, United States CWallA Full time

    ** Assistant Branch Manager - San Jose, CA** **Job Category****:** Branch Operations **Requisition Number****:** ASSIS001871 Showing 1 location **Job Details** **Description** We are seeking an Assistant Branch Manager for our San Jose branch. As an Assistant Branch Manager you will be responsible for assisting with the day to day operations within the...

  • Senior Branch Manager, Non-Producing

    2 weeks ago

    San Francisco, California, United States Wells Fargo Full time

    Manage and develop team of individual contributors or managers in roles with moderate complexity and risk in Financial Advisory functional area. Manage the branch profit and loss statement, develop the branch business plan, and look for opportunities Branch Manager, Manager, Financial Advisor, Senior, Banking, Regulatory

  • Catering & Outlet Sales Manager

    2 weeks ago

    San Diego, California, United States Sheraton San Diego Hotel & Marina Full time

    Why work for The Sheraton San Diego Hotel?If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience - Sheraton San Diego Hotel and Marina is a fit for you We are soon to be one of the largest and most renovated resorts in San Diego Our culture is driven by our care for our guests and associates alike. Our mission is to...

  • Branch Manager

    2 weeks ago

    San Diego, California, United States ABM Full time

    The Branch Manager is responsible for the growth, operational and financial success of his/her branch. The Branch Manager must lead a diverse team, engage in regular client interaction, develop internal and external relationships, deliver financial goals, manage, and forecast an accurate budget, manage vendors, interface with senior leadership and work to...

  • Manager Branch Sales

    2 weeks ago

    San Mateo, California, United States First Citizens Bancshares, Inc. Full time

    The Manager of Branch Sales manages sales performance for multiple branches in the Bay Area including San Francisco, San Mateo, Palo Alto and San Jose. This leader implements and manages staffing and sales activity plans to meet business deposit and Manager, Sales, Sales Associate, Business, Operations, Banking, Performance

  • Branch Manager

    2 weeks ago

    San Leandro, California, United States Sunbelt Rentals Full time

    Join Our TeamSunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and...

  • Branch Operations Specialist

    2 weeks ago

    San Diego, California, United States California Bank & Trust Full time

    Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment...

  • Operations Manager

    22 hours ago

    San Francisco, California, United States 1-800 Hansons LLC Full time

    Grow with us 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company1-800 Hansons is looking for a talented individual to join the team as an Operations Manager for our Salt Lake City...

  • Assistant branch manager

    2 weeks ago

    San Jose, California, United States Randstad Full time

    Join Our Winning Team in the Heart of San Jose Are you a Leader with a passion for excellence? We're seeking a dynamic Assistant Branch Manager fluent in Spanish to be part of our energetic team in San Jose, CA, where every day brings new challenges and opportunities in a fast-paced warehouse/retail environment Position: Assistant Branch Manager Salary:...

  • Home Health Branch Director

    2 weeks ago

    San Francisco, California, United States Mission Healthcare Full time

    Company Overview: We are a leading healthcare organization that has a commitment to excellence, we provide top-quality home health services to a diverse and growing population. As we continue to expand our operations and serve an increasing census, we are seeking an experienced and high-caliber Branch Director to lead our Tender Care Team and drive our...

  • Assistant Manager, Branch Office

    7 days ago

    San Diego, California, United States Navy Federal Credit Union Full time

    Overview To assist the Branch Manager of a medium/large branch office by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.Responsibilities Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending...