Operations Manager
4 days ago
1-800 Hansons is looking for a talented individual to join the team as an Operations Manager for our Salt Lake City branch The purpose of the role of the Operations Manager has overall accountability for the highest quality installation, service and repairs of our products in customer homes that results in complete customer satisfaction at the Branch level.
The Operations Manager works closely with the General Manager to ensure that installations are completed in a timely manner with the highest level of quality, beginning with the measurement of the job and through the job lifecycle into any service-related needs after completion.
In addition, the Operations Manager will cultivate positive working relations with installation crews, ensuring a high quality of work and maximizing the crews' output, while constantly looking for new install partners to join the team.
This position will require in person visits to job sites and customer homes to ensure customer satisfaction and provide crew support.
This is a strategic role, requiring the ability to manage, lead, and direct staff, as well as critically think through problem resolutions and systems improvement.
We Offer:
Competitive salary of $65k-$75k/year with bonus opportunities
Weekly pay via direct deposit
Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)
Eligible for 401k w/company match at 90 days of employment
Paid Time Off
Advancement opportunities
Referral bonuses
Employee as well as Friends & Family Discounts
What You'll Do:
Be accountable for and manage the Installation Crew relationship at the Region levelAssist with the recruitment of new Install crews and ensure new crews are appropriately onboarded
Coordinate demonstrations of Hansons installation methods and requirements to new crews
Ensure quality work by the inspection of the work of crews to ensure they meet the Hansons standards
Maintain positive relationships with Install crews; address any issues or concerns; develop relationships with Install crews to ensure that we retain them as contractors
Make strategic recommendations to senior leadership to improve installer relationships
Monitor the quality, customer satisfaction and output of crews to ensure they meet and exceed our standards.
Ensure Install crews understand paperwork requirements upon the completion of an installation job
Continual improvement of both Hansons process and standards that makes us easy to do business with for both in Install Partner and our Customers
Respond to external customer needs and concerns throughout the installation processWork with Branch and/or Region Managers to resolve issues that relate to measures, installs and services
Coordinate/Assist with the resolution of escalated, complex customer installation or service issues
Respond to and assist with internal team concerns and needs throughout the measure, install and service processes
Oversee the add-on process by ensuring onsite inspections and approvals are being completed appropriately
Direct staff or serve as a liaison to assist with building code violations, meet with inspectors, determine plans of action when needed
Support requests from the Processing or Permits departments to ensure the appropriate and complete requests for permits can be submitted
Assist with communication between crews, customers and corporate staff
Manage and lead the Service Technicians and Measure Technicians to ensure they successfully complete their jobsSupport and ensure the execution of the daily coordination of Measures and Services to ensure they are completed timely
Lead and guide the Measure Technicians and Service Technicians so that they clearly understand their roles and responsibilities and their valuable input to the installation process and customer relationship
Work with the Scheduling team and Branch Operations team to ensure technicians are being utilized and schedule to ensure the best possible outcomes for the organization
What We Need:
Bachelor's degree or equivalent work experience
Minimum of two-five (2-5) years of demonstrated success leading a customer facing installation or hands-on field operational team
Excellent communication skills as well as great organizational skills
Strategic ability to problem solve and implement process improvements related to installations or hands-on operations
Basic computer skills, including familiarity with MS Office
Problem solving
Additional Preferred Qualifications:
Hands-on window, roofing, siding, and/or gutter installation or repair experience
Experience managing multiple jobs or crews at multiple sites simultaneously
Physical Requirements:
Must be able to sit, stand, bend, kneel, climb and walk continuously throughout the day
Requires the ability to move about inside and outside the office and at offsite customer locations, with the ability to visit multiple locations in one day
Must be able to move items weighing up to 50 pounds unassisted, and additional weight using assistive devices such as a dolly
Must be able to communicate effectively with staff, customers, vendors, and the public
Hours/Schedule:
Full-time, 40 hours per week/52 weeks per year.
Standard hours are M – F, 8:00 – 5:00 but due to cyclical nature of position, some additional hours, including evening and weekend hours, may be required.
Some local and statewide travel may be required.
It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.
Compensation details:
Yearly Salary
PI4359d932cc
-
Property Manager
2 weeks ago
San Francisco, California, United States MyPlace Asset Manager LLC Full timeJoin Our Team and Be a Part of Our Success: Every Opportunity Is Waiting for YouAbout Us:MyPlace Self Storage is not just a company, it's a close-knit community. We stand out in the industry as pioneers with our focus on innovation, exceptional service, and team member development. As we expand our portfolio, we are seeking dedicated individuals ready to...
-
Operations Manager
2 weeks ago
San Francisco, California, United States Building Owners and Managers Association of San Francisco Full timeSummary of the Position:The Operations Manager will report to the Property Manager and will be based in our Mission Rock property management office. You will be responsible for ensuring smooth day-to-day operations, with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. The successful...
-
Operations Manager
2 weeks ago
San Francisco, California, United States Dice Full timeWelcome to Dice, your go-to platform for tech professionals looking to advance in their careers. Ready to take your expertise to the next level? Let's dive into this exciting opportunity from our client, Kforce Technology Staffing:RESPONSIBILITIES:- Join the dynamic team at Kforce as an Operations Manager based in vibrant San Francisco, CA.Overview:Are you...
-
IT Operations Manager
2 weeks ago
San Francisco, California, United States Catholic Charities Community Services Full timeJob Description Job DescriptionCatholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake, Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities' programs in Marin, San...
-
IT Operations Manager
2 weeks ago
San Francisco, California, United States Dodge & Cox Full timeThe IT Operations Manager will work with development teams to design, plan, create and implement software so that Cloud and on-premise infrastructure and applications are integrated and optimized for performance. This person will be responsible for oversight of systems' availability 24*7 for on premise, Cloud or Vendor hosted solutions as per the defined...
-
Clinic Operations Manager
2 weeks ago
San Francisco, California, United States Health Right 360 Full timeHealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health,...
-
Marketing Operations Manager
2 weeks ago
San Francisco, California, United States Anyscale Full timeWe are seeking a talented and experienced Marketing Operations Manager to join our dynamic marketing team. The Marketing Operations Manager will play a pivotal role in optimizing our marketing and GTM processes across PLG and Sales-led motions, and driving operational excellence and efficiency across all marketing initiatives. Three key areas for this role...
-
Hotel Operations Manager
2 weeks ago
San Francisco, California, United States Sage Restaurant Group Full timeHotel Operations Manager - Hotel Zeppelin San Francisco , California Apply Now Hotel Zeppelin is seeking an Operations Manager to join our team in serving guests with creativity and passion Work Where You BelongHotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco's counterculture, with a cheeky take on hospitality. Here's to the...
-
Creative Operations Manager
4 days ago
San Francisco, California, United States NerdWallet Full timeThe Brand Studio team, NerdWallet's internal creative agency, is seeking a highly organized and proactive Creative Operations Manager. This position is critical for managing the smooth flow of creative initiatives throughout the organization. To keep new work on track, you will assess work requests, manage schedules, assist with resource allocation, and...
-
Operations Manager Trainee
2 weeks ago
San Francisco, California, United States Avis Budget Group International Full timeJoin Avis Budget Group, a global leader in mobility, as an entry-level Operations Manager Trainee, where you will learn how to lead front-line teams in an exciting airport car rental operation.Through our structured, hands-on learning program immersed in the operation, we'll teach you how to increase financial profitability, maximize operational efficiency,...
-
Marketing Operations Manager
2 weeks ago
San Francisco, California, United States Sendoso Full timeAbout the Position:The role of Marketing Operations Manager at Sendoso is crucial to optimizing and analyzing the go-to-market engine of the company. You will be responsible for supporting demand generation efforts, enhancing core marketing systems, and processes to drive demand and pipeline growth. In essence, you are the backbone of the company's GTM...
-
Hotel Operations Manager
2 weeks ago
San Francisco, California, United States Sage Hospitality Full timeHotel Zeppelin is looking for a dynamic Operations Manager to join their team, dedicated to providing guests with exceptional service combined with creativity and passion to create unforgettable experiences.Hotel Zeppelin, located in San Francisco, is a unique and vibrant hub inspired by the city's counterculture, promising a cheeky and unconventional...
-
San Francisco, California, United States UCSF Health Full timeEnterprise Emergency ManagementFull-Time PositionThe Operations Manager plays a crucial role as a comprehensive emergency manager within the Enterprise Emergency Management team, closely collaborating with designated departments at UCSF.This key position requires a highly skilled operational and logistical leader to act as the main point of contact for...
-
San Francisco, California, United States University of California Full timeOperations Manager, Enterprise Emergency Management Enterprise Emergency Management Full Time 78432BR Job Summary The Operations Manager plays a crucial role as a comprehensive emergency manager within Enterprise Emergency Management, working closely with designated departments across UCSF. This position requires an exceptionally skilled operational and...
-
Manager, Treasury Operations
2 weeks ago
San Francisco, California, United States Autodesk Full timePosition Overview It is an exciting time to be at Autodesk We are on a mission to bring Treasury to the forefront of the digital era as we enter our next growth phase as a company. We have just gone through several system implementations to start us on this journey, and we are now looking for a Treasury Manager to join us on this path of digital...
-
Marketing Operations Manager
2 weeks ago
San Francisco, California, United States Envoy Full timeAbout the CompanyEnvoy is leading the way in transforming the workplace experience globally. Our innovative solutions streamline visitor management, space booking, and workplace data access across thousands of locations worldwide. We focus on addressing common workplace challenges by providing efficient and intuitive products.About the PositionIf you are...
-
Senior Program Manager, Operations
2 weeks ago
San Francisco, California, United States EXOS Full timeWe're seeking a Senior Program Manager, Operations to join our team supporting a large, global client. The Sr. Program Manager will report to the Dedicated Account Manager, and will be based onsite in either San Jose or San Francisco, CA. Responsibil Program Manager, Operations, Manager, Account Manager, Program, Operation, Manufacturing, Instructor
-
Assistant Operations Manager
2 weeks ago
San Francisco, California, United States Fountain Full timeAddress 100 International Terminal Level 3, A Side, San Francisco, CA 94128, USACompensation $28.00/hourJob DescriptionThe Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a...
-
Operations Finance Manager
2 weeks ago
San Francisco, California, United States Aramark Full timeJob Description The Finance Manager will support the objectives of the Finance department while assisting operating departments with forecasting, budget, labor and inventory controls and analysis in the Refreshments Line of Business. This position will lead the administrative team inclusive of all Accounts Payable, Accounts Receivable and administration...
-
Manager of People Operations
4 days ago
San Francisco, California, United States Living Carbon Full timeWe're looking for a Manager of People Operations to own human resources support across Living Carbon on issues including recruiting, performance management, compensation and rewards, staff relations, and people development. Living Carbon is currently a team of almost 50 people across two locations, and we raised our Series A in 2022. This role has potential...
