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Chief Operating Officer

3 months ago

Dubuque, Iowa, United States Access Dubuque Full time
Chief Operating Officer (COO)

Grant Regional Health Center

1 Positions

ID: 1538

Posted On 06/05/2024

Job Overview

TITLE:

Chief Operating Officer (COO)

DEPARTMENT:

Administration

REPORTS TO:

President/CEO

POSITION STATUS/HOURS:

Full-time

salaried, exempt position. Benefit eligible

JOB SUMMARY:


The Chief Operating Officer (COO) is responsible for enhancing the internal organization processes and infrastructure that will allow Grant Regional Health Center to continue to grow and fulfill its mission.

The COO directs, administers, and coordinates the activities of the hospital in support of policies, procedures, goals and objectives established by the CEO and Board of Directors.

The COO will represent the organization in senior level relationships and will collaborate with the senior management team in the development of higher-level strategic initiatives.

Grant Regional is a joint commission accredited not-for-profit facility.

_The Chief Operating Officer will:
_


Provide the vision, leadership, management and implementation of programs/services for the following departments: Pharmacy, Laboratory, Radiology, Rehabilitation, Occupational Health, Diabetic Education, and Dietary.

Department assignment subject to change based on needs of the hospital.

Provide effective leadership and people management to ensure a competent and productive labor force; select, assign, direct and evaluate the performance of subordinate administrative staff and department managers

Perform employee relations functions effectively to promote a positive work environment, influence retention, and enhance communication

Develop, secure approval of, and administer a total budget of staffing, operational and capital expenses which provide the resources necessary to attain agreed upon goals and objective

Practice good guest relations with patients, visitors, physicians, staff, and assist as needed

Demonstrate awareness of the responsibility of the position and how it interfaces with the rest of the healthcare team. Work closely with all department members as required, is flexible to meet the needs of the department and changes in workload

Accurately demonstrate use of database systems to document occurrences, committee review and actions. Compile reports for committees, Board of Directors, and administrative team

Utilize information obtained via performance improvement activities to seek and act on opportunities to improve patient care processes

Consistently demonstrate professional, self-directed, mature, disciplined, and tactful approach to department responsibilities

Communicate and present effectively. Able to express ideas/opinions, use appropriate congruence communication methods; deal with coworkers and customers openly and honestly; and is receptive and attentive to communication/feedback from coworkers, customers, physicians, the public, and Board of Directors

Demonstrate creativity and initiative in job. Contribute, develop, support and/or carry out new ideas and methods in cooperation with coworkers and management

QUALIFICATIONS:

Masters degree in Healthcare Administration, Business Administration, or other directly related field is required.

Successful experience managing a team of professionals to get results.


Ability to stay on top of trends in the healthcare industry with particular focus on competitive analysis, growth, and innovation.


Proven ability to identify the need for change, anticipating, recognizing, and creatively solving resistance to change; working with others to view change as a challenge and opportunity for growth.

Display an ability to be a risk taker and assume the role of change agent. However, someone who understand the importance of collegiality, collaboration, and team spirit.


A credible leader who utilizes communication, coaching, sponsorship, and training to successfully manage the people-side of change to realize successful outcomes of a business change.


One who is positive, creative, and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets, and business plans.

Financially astute, with a solid understanding of cost issues and initiatives.

Knowledge of applicable State and Federal regulations, Medicare, Joint Commission standards, etc.

Computer proficiency including MS Office software, ability to learn and successfully utilize electronic medical records and other clinical software. Ability to compile and analyze data.

Excellent verbal and written communication skills.

Strong interpersonal skills a must in order to effectively enhance relationships with the communities we serve, including the internal organization.

Excellent public presentation skills.

Highly organized and able to manage multiple projects, people, and deadlines at one time

Able to work independently with minimal supervision getting results in a fast-paced environment.


Excellent human relation skills as demonstrated by the ability to interface positively with all patients, guests, employees, department managers, administrative team, physicians & providers, community, and Board of Directors.


HOW TO APPLY:

_Internal applicants:
_

Apply in ADP Career Center prior to 5:00 p.m. Wednesday June 12, 2024. Attach a current resume/CV.

_External applicants:
_

Apply on-line at and attach an updated resume/CV. Deadline to apply is 5:00 p.m. CST Monday June 24, 2024.

Application review will begin as qualified applicants are received. Phone screening will take place the week of June 24th. Interviews will be conducted the week of July 8th.

Posted

Primary Contact

13199

Stacy Martin

Director of HR,

Phone

Phone

Phone

Fax

Email

True

False

True

Job Details

Categories

Health Care

Location

Lancaster, WI

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Qualifications

Education

Masters

Company ID

1046

Job REQ #

1538

# Positions

1

Start Date

End Date

Featured Job

0

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0

TH Comments

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Grant Regional Health Center

About the Company

Grant Regional Health Center is a critical access hospital and clinic located in Lancaster Wisconsin.

We are a progressive and growing facility Our ,800 square foot expansion showcases a new med/surg department, new space for our growing multi-specialty clinic, state-of-the art radiology department with in-house MRI, expanded emergency department with enclosed ambulance garage and a rooftop heliport
.


Our expanded surgery department features three updated, modern operating rooms, pre- and post-surgical areas, teaching consultation room, as well as dedicated entrance and waiting area.

Our Physicians, anesthesia and surgery staff are committed to providing our patients an exceptional surgical experience. They strive to promote a culture-driven environment of excellence, quality, compassion and dignity.

Please join us to

_experience the difference_ .


Other enhancements include a new main entrance with amenities such as our gift shop, Perfect Blend coffee shop, healing garden, history and donor recognition wall and additional parking for staff and patients.

An additional 39,000 square feet of renovated space wraps up the construction project and symbolizes our commitment to the patient-centered model of care.

We are honored to have achieved

5 Star Rating in Patient Experience for 4+ years in a row That designation puts us in the top 6% of hospitals in the nation We have also recently achieved Overall 5 Star Rating.

We are located in BEAUTIFUL, scenic, and peaceful Southwest Wisconsin. The rolling hills offer lots of opportunity for the sports enthusiast (biking, hiking, ATV/UTV trails, running/walking).

The Mississippi is literally 15 minutes from our hospital and offers fantastic boating, kayaking, water skiing, jet skiing and amazing fishing too Ski resorts within 30 minutes of our facility.

Madison WI is 1.5 hours, Dubuque IA is 30 minutes, Chicago IL is 3.5 're in the heart of the Tri-States

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